Wireless Touchscreen Alarm Panels Frequently Asked Questions
How Do I Rename a Z-Wave Device on a 2GIG GC Touch Panel?
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
How Do I Find the IMEI Number for a 2GIG GC Touch Panel?
Find the IMEI on a 2GIG GC Touch by tapping Settings, entering your Installer or Master Code, then navigating to Equipment Management and Panel Information.
Rename Z-Wave devices on your 2GIG GC Touch by accessing Automation Device, then Device List. Tap the device name to open the keyboard and type a new name.
Added:
What Do the LED Indicator Lights Mean on My 2GIG GC Touch?
The 2GIG GC Touch has blue, red, and white LEDs indicating standby, armed, alarming, and fault status. Each color communicates specific system conditions.
Added:
How Do I Enable Bluetooth Disarming on My 2GIG GC Touch?
To enable Bluetooth Disarming on the 2GIG GC Touch, access Settings with your Master Code, open User Management, select a user, and pair your smartphone.
Added:
How Do I Add More Time to My Exit Delay on the 2GIG GC Touch?
To add exit delay time on the 2GIG GC Touch, tap Add 30 Seconds during the countdown, or access System Settings with Installer Code to change the default.
Added:
How Do I Clear a Duress Code Alarm on the 2GIG GC Touch?
To clear a duress alarm on the 2GIG GC Touch, tap the Notification icon, select the Alarm tab, and tap Clear next to the duress entry or tap Clear All.
Added:
How Do I Put the 2GIG GC Touch Into Wireless Learn Mode?
Put the 2GIG GC Touch into learn mode by accessing Sensor Settings in installer programming and selecting Quick Add or tapping the Learn button in Manual Add.
Added:
How Do I Power Down or Shut Off My 2GIG GC Touch Panel?
To power down the 2GIG GC Touch, remove the rear access cover and press the internal power button for 2 seconds. Select Shutdown from the menu that appears.
Added:
How Do I Program a Wireless Key Fob Into a 2GIG GC Touch?
Program a key fob on the 2GIG GC Touch by accessing Sensor Settings, selecting an empty zone, then choosing Key fob as the device type and learning the TXID.
Added:
Does the 2GIG GC Touch Require An Internet Connection?
No, the 2GIG GC Touch can work without internet by using built-in 4G/LTE cellular. WIFI is recommended as primary, but cellular provides backup communication.
Added:
How Do I Find the IMEI Number for a 2GIG GC Touch Panel?
Find the IMEI on a 2GIG GC Touch by tapping Settings, entering your Installer or Master Code, then navigating to Equipment Management and Panel Information.
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