Wireless Touchscreen Alarm Panels Frequently Asked Questions
Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
How Do I Add a Door Sensor on the IQ5 NS Security Panel?
Add a door sensor to the IQ5 NS using the IQ Installer app. Open the app, navigate to Installation, Devices, Security Sensors to auto-learn or manually add.
How Do I Run a Dual Path Connection Test on the IQ5 NS?
Run a dual path test on the IQ5 NS by opening the IQ Installer app, navigating to System Tests, then Dual Path Test. Press Start to verify the WIFI connection.
What Is the Default Master Code for the IQ5 NS Alarm Panel?
The default Master Code on the IQ5 NS is 1234. This code should be changed right after installation to protect your security system from unauthorized access.
What Is Quick Arm for the IQ5 NS Alarm Security System?
Quick Arm on the IQ5 NS lets you arm the panel without a code using a keypad or the Alarm.com app. Secure Arming must be disabled for this feature to work.
How Do I Run a Cellular or LTE Test on the IQ5 NS Panel?
Run a cellular LTE test on the IQ5 NS using the IQ Installer app. Navigate to Installation, System Tests, then Cellular Test and select Start to begin.
How Do I Check for Software Updates on the IQ5 NS Panel?
Check for software updates on the IQ5 NS using the IQ Installer app. Navigate to Configuration, then Upgrade Software, and select Patch Tag to run a check.
How Do I Set Up the IQ5 NS Panel With IQ Installer App?
Set up the IQ5 NS by getting the IQ Installer app, scanning the panel's QR code, pressing the power button twice, then running the full Setup Wizard. Learn how!
How Do I Add Photos to the Photo Frame on the IQ Panel 5?
Learn how to add photos to the IQ Panel 5 Photo Frame using WIFI, Bluetooth, or the Panel Access Point. Follow this tutorial to customize your screen today.
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
Added:
What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
Added:
How Do I Add a Door Sensor on the IQ5 NS Security Panel?
Add a door sensor to the IQ5 NS using the IQ Installer app. Open the app, navigate to Installation, Devices, Security Sensors to auto-learn or manually add.
Added:
How Do I Run a Dual Path Connection Test on the IQ5 NS?
Run a dual path test on the IQ5 NS by opening the IQ Installer app, navigating to System Tests, then Dual Path Test. Press Start to verify the WIFI connection.
Added:
What Is the Default Master Code for the IQ5 NS Alarm Panel?
The default Master Code on the IQ5 NS is 1234. This code should be changed right after installation to protect your security system from unauthorized access.
Added:
What Is Quick Arm for the IQ5 NS Alarm Security System?
Quick Arm on the IQ5 NS lets you arm the panel without a code using a keypad or the Alarm.com app. Secure Arming must be disabled for this feature to work.
Added:
How Do I Run a Cellular or LTE Test on the IQ5 NS Panel?
Run a cellular LTE test on the IQ5 NS using the IQ Installer app. Navigate to Installation, System Tests, then Cellular Test and select Start to begin.
Added:
How Do I Check for Software Updates on the IQ5 NS Panel?
Check for software updates on the IQ5 NS using the IQ Installer app. Navigate to Configuration, then Upgrade Software, and select Patch Tag to run a check.
Added:
How Do I Set Up the IQ5 NS Panel With IQ Installer App?
Set up the IQ5 NS by getting the IQ Installer app, scanning the panel's QR code, pressing the power button twice, then running the full Setup Wizard. Learn how!
Added:
How Do I Add Photos to the Photo Frame on the IQ Panel 5?
Learn how to add photos to the IQ Panel 5 Photo Frame using WIFI, Bluetooth, or the Panel Access Point. Follow this tutorial to customize your screen today.
Added: