Wireless Touchscreen Alarm Panels Frequently Asked Questions
How Do I Add a New Sensor to the IQ Panel 5 Security System?
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
Does the IQ5 NS Security Panel Support Live View Cameras?
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
How Do I Connect My 2GIG GC Touch Panel to My Garage Door?
Add a Z-Wave garage door controller via Settings > Automation Device > Add Device. The GC Touch scans for and includes compatible Z-Wave garage controllers.
Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
How Do I Add a Door Sensor on the IQ5 NS Security Panel?
Add a door sensor to the IQ5 NS using the IQ Installer app. Open the app, navigate to Installation, Devices, Security Sensors to auto-learn or manually add.
How Do I Run a Dual Path Connection Test on the IQ5 NS?
Run a dual path test on the IQ5 NS by opening the IQ Installer app, navigating to System Tests, then Dual Path Test. Press Start to verify the WIFI connection.
Add a sensor to the IQ Panel 5 by swiping down from the home screen, selecting Settings, entering Installer Code 1111, then navigating to Security Sensors.
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How Do I Delete a Sensor on the IQ Panel 5 Security System?
Delete a sensor from the IQ Panel 5 by swiping down, selecting Settings, entering Installer Code, then going to Devices, Security Sensors, and Delete/Replace.
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What Is the Live View Camera Feature on the IQ5 Hub Panel?
Live View on the IQ5 Hub streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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What Is Live View on the IQ Panel 5 and How Does It Work?
Live View on the IQ Panel 5 streams live Alarm.com camera video to the panel screen. View up to 40 cameras with full-screen playback and two-way audio support.
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Does the IQ5 NS Security Panel Support Live View Cameras?
The IQ5 NS does not support Live View. It has no screen. Learn which IQ5 family panels include Live View and how to view Alarm.com cameras from your mobile app.
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How Do I Connect My 2GIG GC Touch Panel to My Garage Door?
Add a Z-Wave garage door controller via Settings > Automation Device > Add Device. The GC Touch scans for and includes compatible Z-Wave garage controllers.
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Can WIFI be Primary with Cellular as Backup on a 2GIG GC Touch?
Yes. The 2GIG GC Touch uses WIFI as the primary communication path and built-in 4G/LTE cellular as backup. The panel switches automatically if WIFI fails.
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What Causes an Arming Error on the Qolsys IQ5 NS System?
An arming error on the IQ5 NS occurs when sensors are open, an incorrect code is entered, or troubles exist. The Status LED flashes green when zones are open.
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How Do I Add a Door Sensor on the IQ5 NS Security Panel?
Add a door sensor to the IQ5 NS using the IQ Installer app. Open the app, navigate to Installation, Devices, Security Sensors to auto-learn or manually add.
Added:
How Do I Run a Dual Path Connection Test on the IQ5 NS?
Run a dual path test on the IQ5 NS by opening the IQ Installer app, navigating to System Tests, then Dual Path Test. Press Start to verify the WIFI connection.
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