Wireless Touchscreen Keypads Frequently Asked Questions

How Do I Pair the 2GIG SP2 with the 2GIG GC3e?
The 2GIG SP2 Keypad can serve as a secondary controller for a 2GIG GC3e. You can use the SP2 for general arming and disarming and bypassing zones. Learn to pair the SP2 Keypad.
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How Do I Pair the 2GIG SP1 with the 2GIG GC3e?
The 2GIG SP1 Keypad is paired with a 2GIG GC3e System across a local WIFI network. The pairing process is very simple. Learn how to pair a 2GIG SP1 Keypad with a 2GIG GC3e.
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Why Won't My Interlogix 60-924-RF-TS5 Work With a New Simon Panel?
Interlogix released two (2) versions of their touchscreen keypad for Simon Panels. These are the 60-924-RF-TS5 and the 60-924-RF-TS5-2. Find out how they differ in compatibility.
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Can the Qolsys IQ Remote Perform Smart Scenes?
To use an IQ Remote for smart scenes, the main IQ Panel 2 must be running Firmware Version 2.4.0 or higher, and it must be connected with Alarm.com. Learn about the IQ Remote.
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What is the Standard Height for an Alarm Keypad?
Installing an alarm system keypad at an appropriate height will make it easier to use and operate on a daily basis. Find out the ideal height for an alarm system keypad.
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How Do I Enroll a 2GIG SP1 or SP2 Keypad in AP Mode?
Pairing a 2GIG SP1 or Sp2 Keypad in access point mode can be useful if the area's WIFI connection is rather weak. Learn how to enroll a 2GIG SP1 or SP2 Keypad in AP Mode.
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How Do Alarm Keypads Work?
Alarm Keypads are used for controlling an alarm system. Depending on the type of panel, a keypad can either be a primary or secondary access point. Learn more about alarm keypads.
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How Do I Pair the 2GIG SP2 Keypad with the 2GIG GC3?
The 2GIG SP2 can only be paired with a 2GIG GC3 if the system is running firmware version 3.0.2 or higher. It is added through the Keypads Menu. Find out how to pair a 2GIG SP2.
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How Do I Pair the 2GIG SP1 Keypad with the 2GIG GC3?
To pair the 2GIG SP1 with the 2GIG GC3, the GC3 must be running firmware version 3.1 or higher. It is added through the Keypads Menu. Learn how to pair the SP1 Keypad.To pair the 2GIG SP1 with the 2GIG GC3, the GC3 must be running firmware version 3.1.0.5572 or higher. It is added through the Keypads Menu. Learn how to pair the SP1 Keypad.
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Can I Use More than One Keypad On a DSC Impassa?
The DSC Impassa will support both the DSC WT5500 2-Way Wireless Keypad and the DSC WTK5504 2-Way Wireless TouchScreen Arming Station. Learn more about the Impassa keypad options.
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