Frequently Asked Questions

How Do I Use a DSC Impassa to Control a Garage Door?
A Z-Wave garage door opener must be added to control a garage door with an Impassa. All operation will go through Alarm.com. Learn to set up a DSC Impassa for garage door control.
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How Do I Fix a Low Battery Alert on an LKP500 Lyric Keypad?
A low battery alert for the LKP500 can be cleared by letting the battery charge or by replacing the old battery with a fresh one. Learn to fix the low battery alert on an LKP500.
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Why Is My LKP500 Lyric Keypad Giving Me a Low Battery Alert?
The LKP500 shows a low battery when it detects that its battery is low. This can happen upon powering up the keypad, as the battery needs time to charge. Learn about the LKP500.
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Which Thermostats are Compatible with Alarm.com?
Alarm.com can support almost any Z-Wave thermostat that has been set up with the alarm panel. The panel serves as the Z-Wave controller. Find out which thermostat to use with ADC.
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What Does it Mean when Your Thermostat Says Temporary?
A thermostat that says "temporary" is in a temporary hold. It will hold the set temperature until the hold period expires or the hold is disabled. Learn about a temporary hold.
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Which Locks Work w/ a DSC Impassa?
Z-Wave locks can be enrolled with a DSC Impassa once an Alarm.com cellular communicator has been installed and activated with the panel. Find out which locks work with an Impassa.
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How Do I Enroll a Schlage Z-Wave Lock on a DSC Impassa?
Once an Alarm.com cellular module has been added to a DSC Impassa, the panel will be able to support Schlage Z-Wave locks. Learn how to enroll a Schlage Z-Wave lock to an Impassa.
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How Do I Turn a Wired Alarm System into a Wireless System?
By adding a wireless receiver, a user can use a wired system like a wireless one. The system's sensors will communicate with the panel wirelessly. Learn more about alarm systems.
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How Does a Recessed Door Contact Work?
A recessed door contact is inserted into the door and its frame so that it not visible from the outside. It works using a sensor and magnet. Learn about recessed door contacts.
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How Many Z-Wave Devices can be in a Total Connect 2.0 Scene?
Up to 10 Z-Wave devices can be included in a Total Connect 2.0 scene. A user can also create additional scenes for other Z-Wave devices. Learn more about smart home automation.
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