Frequently Asked Questions

Will an Interlogix Simon XTi or XTi-5 Work w/ Apple HomeKit?
At this time, the Simon XTi and XTi-5 cannot be used with Apple HomeKit. This is because the Alarm.com Service has not yet received support from Apple HomeKit. But if HomeKit ever provides Alarm.com support, then these systems could be used with the app. Learn more about Apple HomeKit integrations.
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Does a Qolsys IQ Panel 2 Chime When Doors are Opened?
The Qolsys IQ Panel 2 can be programmed to chime when doors are opened. The chime settings are adjusted from the programming menu. Chimes can be enabled or disabled for individual sensors, or the system chime can be disabled entirely. Learn more about the chime function on the IQ Panel 2.
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How Do I Remove a Z-Wave Device from a Qolsys IQ Panel 2?
To remove a Z-Wave device from a Qolsys IQ Panel 2, first, activate exclusion mode on the system. Then activate the inclusion function on the Z-Wave device. The system should recognize the device and clear it from the network. Learn how to remove Z-Wave devices from the Qolsys IQ Panel 2.
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How Do I Add Wireless Sensors to a Qolsys IQ Panel 2?
A wireless sensor can be added to a IQ Panel 2 by putting the system into learn mode and then activating the sensor. The settings for the sensor can then be adjusted as needed. You must know the system's Installer or Dealer Code to do this. Find out how to enroll a sensor with the IQ Panel 2.
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Can I Make an Interlogix Simon XTi or XTi-5 a Secondary Z-Wave Controller?
The Simon XTi and XTi-5 cannot operate as a secondary Z-Wave controller. However, when a cellular communicator has been added to an Interlogix Simon XTi or XTi-5, the system will support Z-Wave home automation devices. Learn more about using Z-Wave with an Interlogix Simon XTi or XTi-5.
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Is the Qolsys IQ Panel 2 Compatible w/ Total Connect?
The Qolsys IQ Panel 2 cannot work with the Total Connect service. Total Connect is designed exclusively for use with Honeywell Alarm Systems. But the IQ Panel can be used with Alarm.com, a service that offers similar functionality and features. Learn more about the Qolsys IQ Panel 2.
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How Do I Add a Z-Wave Light to a Simon XT?
A Z-Wave light is learned in with a Simon XT by first clearing the light from the network. The light can then be learned in with the system by putting the system in its inclusion mode and activating the inclusion function on the light. Learn how to add a Z-Wave light to an Interlogix Simon XT.
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How Do I Add a Z-Wave Light to a Simon XTi or XTi-5?
A Z-Wave light is added to a Simon XTi or XTi-5 System by putting the panel into its learn mode and then activating the inclusion function on the light. The light should be cleared from the network before attempting to do this. Learn how to add a Z-Wave light to a Simon XTi or XTi-5 System.
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Will a Qolsys IQ Panel 2 Work w/ a Phone Line?
There is no possible way to provide phone line monitoring for a Qolsys IQ Panel 2. The system does not have an input for a phone jack, and it does not have an integrated dialer. The system can only receive monitoring service through cellular connectivity. Learn more about the IQ Panel 2.
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Will 2GIG Sensors Work On a Qolsys IQ Panel 2?
The standard wireless receiver for the Qolsys IQ Panel 2 is designed to work with 319.5 MHz sensors. Since the 2GIG Sensors operate at 345 MHz, they will not normally work with the IQ Panel 2. There are a few possible workarounds for this. Learn which sensors can be used with an IQ Panel 2.
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