Frequently Asked Questions

What Is the Total Connect Remote Service?
The Total Connect Remote Service is what gives the Total Connect Mobile App the ability to control a Honeywell System. If this service is lost, the Total Connect App will still be on the user's phone. However, it won't actually be able to do anything. Learn more about the TC Remote Service.
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Which Security Systems Work w/ a Tuxedo Touch?
A Honeywell Tuxedo Touch Keypad is designed to work with most Honeywell VISTA P-Series Panels. The device is used primarily as a keypad for controlling a VISTA Panel. It also provides the system with Z-Wave home automation capabilities. Learn more about the Honeywell Tuxedo Touch Keypad.
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Honeywell 5800MINI vs Honeywell SiXCT
The Honeywell 5800MINI and the Honeywell SiXCT are both surface-mount door and window contacts from Honeywell. They operate in roughly the same manner. However, the two sensors use different communication methods, and they are compatible with different panels. Learn more about these two sensors.
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Honeywell 5800MINI vs Honeywell 5816OD
The 5800MINI and the 5816OD are both wireless door and window contacts. The 5800MINI is a slim sensor designed for indoor use only. The 5816OD is a weatherproof sensor designed for outdoor use. Both are part of Honeywell's 5800 Series of wireless sensors. Learn more about these two contacts.
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Honeywell 3GL vs 4GL GSM Modules
The Honeywell 3GL and 4GL communicators are actually the exact same device. The communicator was originally released with the 4GL name. However, this was confusing to people, as the device is only a 3G communicator. Honeywell then changed the name to 3GL. Learn more about this communicator.
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What Is the AIG Homeowner's Insurance Discount Given for Owning an Alarm System?
The homeowner's insurance discount offered by AIG for owning an alarm system varies between different states. Homeowners in certain states can expect to receive larger discount than homeowners in other states. Other factors also apply. Learn more about the AIG Homeowner's Insurance discount.
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Honeywell 5800MINI vs Honeywell SiXMINICT
The 5800MINI and the SiXMINICT are both surface-mount contacts from Honeywell. Both are very compact, and they function in the same manner. However, their panel compatibility and communication methods differ. Also the SiXMINICT is encrypted, but the 5800MINI is not. Learn more about these contacts.
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What Is the Best DIY Business or Home Security System?
There are many great DIY security panel for businesses and homes. The best one depends upon the needs of the user. Many users find the Qolsys IQ Panel 2 to be a great DIY system. However, a VISTA Panel might work better if multiple partitions are needed. Learn more about choosing a security panel.
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What Is the Farmers Homeowner's Insurance Discount Given for Owning an Alarm System?
According to Farmers Insurance, a small discount in one's insurance premium can be provided for owning an alarm system. The exact amount of this discount is dependent on many different factors, such as location and the type of monitoring provided. Learn more about the Farmers Insurance discount.
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Can a Honeywell LYNX Touch Security System Send Alerts to My Phone When an Alarm is Triggered?
A user is able to receive alerts from their LYNX Touch Security System when an alarm event occurs. This is done through the Total Connect interactive service. The user can choose receive a text message from Total Connect whenever a system experiences an event. Learn more about Total Connect.
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