Frequently Asked Questions

Can a LYNX Touch be a keypad for Vista 15P, 20P, 21iP?
Looking to find out if you can hook up a Honeywell LYNX Touch panel to your Honeywell Vista series, including the Vista 15P?
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What happens when I press police on my Vista-20P panel?
Before pressing the police button on your VISTA-20P system, learn from our FAQ first!
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How Do I Install/enroll A 5800PIR-RES to a L7000?
Learning sensors to the L5100 is simple, and once you do one, you can easily do them all very quickly. The 5800PIR-RES is the most popular motion sensor on the market.
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Can I be monitored if I Install Honeywell L5100 Myself?
Installing the L5100 yourself is very easy. And if you want it to be monitored, Alarm Grid can help you get it up and running.
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How do I enable/disable scheduling for ZWSTAT?
Notice your high end ZWSTAT thermostat doesn't have scheduling? Let us show you how to turn on and turn off scheduling in this FAQ!
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How do I wire a Honeywell ZWSTAT Thermostat?
Learn how to wire a Honeywell ZWSTAT Thermostat in this FAQ!
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Can I use a Honeywell Vista 20P, 15P w/ Total Connect?
Old Vista systems do not work with Total Connect 2.0, but it's easy to upgrade them.
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Is a Honeywell Tuxedo Touch a stand-alone alarm system?
We get asked a lot whether the TUX is a full security system or if it's something else. The answer is simple!
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Why is Total Connect showing a wrong outside temp?
Is your Total Connect 2.0 account showing the wrong outside temperature? Let's help you fix that.
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Why Does ZWSTAT Reset to 85°F on L5100, Total Connect?
Is your ZWSTAT thermostat seemingly possessed and setting itself to odd times throughout the day? Read our FAQ for answers!
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