Frequently Asked Questions

How Do I Add Additional User Codes to an Interlogix Simon XT?
The Simon XT System will support up to eight different user codes. These codes are used for arming and disarming the panel, and they are set up through System Programming. You will need to know the Master Code for the system to create new user codes. Learn how to set up user codes on a Simon XT.
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Will Interlogix/GE Sensors Work on an Interlogix Simon XT?
Interlogix/GE Sensors operate at a wireless frequency of 319.5 MHz. This is the same wireless frequency used by the Interlogix Simon XT System. This makes Interlogix/GE Sensors compatible with the Interlogix Simon XT System. Learn more about choosing sensors for an Interlogix Simon XT.
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Can I Use More than One Keypad with an Interlogix Simon XT?
The Simon XT System can support up to four different touchscreen keypads. These devices will provide additional points of access for the Simon XT System. Additionally, these keypads can be used to control any programmed Z-Wave devices. Learn more about the Simon XT and external keypads.
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Can I Use Door/Window Sensors with an Interlogix Simon XT?
The Interlogix Simon XT will support door and window sensors that operate at a wireless frequency of 319.5 MHz. This includes GE/Interlogix Sensors and Qolsys Sensors. These sensors are learned in through system programming. Learn more about the sensors used with an Interlogix Simon XT.
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Will an Interlogix Simon XT Work w/o a Phone Line?
The only way for a Simon XT to receive monitoring without a phone line is with cellular service. Either a phone line or cellular service is needed for the panel to send outbound signals. Also, no communicator is needed to use the panel as a local sounder. Learn more about the Simon XT.
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How Do I Change the Date or Time on an Interlogix Simon XT?
Setting the date and time on an Interlogix Simon XT is a very easy process. The options for adjusting the date and time can be accessed from the main screen of the system. You will need to know the system Master Code to change the date and time. Learn more about using an Interlogix Simon XT.
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Is an Interlogix Simon XT Z-Wave Compatible?
An Interlogix Simon XT can only support Z-Wave devices if a Z-Wave controller is added to the system. This addition comes in the form of a cellular module with an integrated Z-Wave Controller. Once Z-Wave is added, it can be controlled in various ways. Learn how to use Z-Wave with a Simon XT System.
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How Do I Connect an iPhone to an Interlogix Simon XT?
An iPhone can connect with an Interlogix Simon XT using the Alarm.com Mobile App. The user will need an active Alarm.com account. Alarm.com allows users to arm and disarm their system, check sensor status and control Z-Wave devices. Learn how to connect an iPhone with an Interlogix Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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