Frequently Asked Questions

Honeywell 5800COMBO vs 5806W3
The 5800COMBO and the 5806W3 are two life-safety devices. Both are from the Honeywell 5800 Series, and both communicate at a frequency of 345 MHz. However, the 5800COMBO provides smoke, heat and CO detection, while the 5806W3 only provides smoke detection. Learn more about these two sensors.
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How Do I Change the Battery in the 5800COMBO?
The 5800COMBO is powered by four CR123A lithium batteries. To change these batteries, start by removing the device from its back plate. Then replace the old batteries with four new ones. Then reapply the device to the back plate. Learn more about replacing the batteries in a Honeywell 5800COMBO.
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How Do I Change the Batteries on My 5806W3?
To change the battery in a 5806W3 Wireless Smoke Detector, remove the device from its mounting base. Then remove the old battery. Wait 20 seconds for the device to fully power down. Then insert a fresh CR123A lithium battery and reapply the device. Learn more about maintaining a 5806W3.
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Do Carbon Monoxide Detectors Detect Natural Gas Leaks?
A carbon monoxide detector will not detect a natural gas leak. These devices are only for detecting carbon monoxide, unless otherwise stated. Most natural gas companies will put an additive in the gas to help others detect a natural gas leak. Learn more about carbon monoxide detectors.
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Is There a Difference Between the IPCAM-OC1 and the Lyric OC1?
The names IPCAM-OC1 and the Lyric OC1 refer to the same outdoor Total Connect Camera from Honeywell. The two names are often used interchangeably. Honeywell usually refers to it as the IPCAM-OC1 in its documentation. Learn more about this camera.
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Honeywell 5800MINI vs 2GIG DW20R
The 5800MINI and the DW20 are both door and window contacts. They both communicate wirelessly at a frequency of 345 MHz. However, the 5800MINI is a surface-mount contact, while the DW20R is a recessed contact. They are also made by different companies. Learn more about these two contacts.
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How Do I Add a IPCAM-WOC1 to Total Connect?
The IPCAM-WOC1 can connect to Total Connect by using the Total Connect Mobile App on a smart device. The app will produce a QR code that can be scanned by the camera. The camera will join the Total Connect account upon scanning this code. Learn more about adding an IPCAM-WOC1 to Total Connect.
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Can I Change the Time on My VISTA-P System w/o Using the Master Code?
You can use your Master Code or the Installer Code to change the date and time on a Honeywell VISTA P-Series System. By using one of these codes plus the [#63] command, you can change the date and time on your Honeywell VISTA. Learn more about adjusting your VISTA panel's date and time.
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Is There a Difference Between the IPCAM-WIC1 and the Lyric C1?
The names IPCAM-WIC1 and the Lyric C1 refer to the same camera from Honeywell. The two names are often used interchangeably. Honeywell uses the name IPCAM-WIC1 in their documentation. However, the camera is listed as the Lyric C1 on the Alarm Grid site. Learn more about this Honeywell Camera.
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What Is the Best Small Business Security System?
There are several things to look for in a small business security system. We recommend choosing a wireless panel for overall ease of use. A system with a cellular communication path is also advised. This will ensure maximum reliability. Learn more about choosing a small business security system.
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