Frequently Asked Questions

How Do I Put the 2GIG GC3 Into Learn Mode?
The 2GIG GC3 is put into learn mode through system configuration. Learn mode is used to auto-enroll wireless sensors with the alarm system. You must know the Installer Code for the GC3 System in order to access this mode. Learn more about using a 2GIG GC3 Security System and enrolling sensors.
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Can an Interlogix Simon XT be Self-Monitored?
An Interlogix Simon XT can be used for self-monitoring once the panel has been synced with the Alarm.com interactive service. This service is necessary for alerting the user when an alarm event occurs on their security system. Find out how to use an Interlogix Simon XT for self-monitoring.
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Which Sensors Work w/ Qolsys Systems?
Qolsys Alarm Systems are designed to interface with alarm sensors that operate at a frequency of 319.5 MHz. This includes any security sensor that is manufactured by Qolsys. The company produces both encrypted and non-encrypted sensors for their systems. Learn more about 319.5 MHz sensors.
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When Should I Use a Heat Detector Instead of a Smoke Detector?
There are a few situations where it is better to use a heat detector instead of a smoke detector. This includes rooms where smoke may be present. Heat detectors are also used in dusty areas where fine particles may cause false alarms for heat detectors. Learn more about heat detectors.
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How Do I Test My Honeywell 5808W3?
The Honeywell 5808W3 features a test switch on the device for testing its functionality. A user can also test the device using canned smoke and a hair dryer. The user must remember to place their system on test mode before testing the 5808W3. Learn more about testing a Honeywell 5808W3.
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How Do I Install a 2GIG SMKT3-345?
The 2GIG SMKT3-345 is mounted to a wall or ceiling using its mounting plate. After choosing an appropriate location, you will then use the device's included screws and wall anchors to install the mounting plate. The SMKt3-345 attaches to the mounting plate. Learn more about the SMKT3-345.
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Can I Arm/Disarm an Interlogix Simon XT From My Phone?
A user can arm and disarm their Simon XT System using their phone if the system is connected with the Alarm.com service. This process involves using the Alarm.com Mobile App to send a signal to the Simon XT System for arming and disarming. Learn more about using Alarm.com with a Simon XT.
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Can I Use Z-Wave Devices with an Interlogix Simon XT?
The Interlogix Simon XT is capable of interfacing with Z-Wave devices. However, a Z-Wave controller must be installed in the panel in order to do this. A cellular communicator for a Simon XT usually includes a built-in Z-Wave controller. Learn more about using Z-Wave with a Simon XT.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XT?
At this time, Interlogix does not offer WIFI connectivity for their Simon XT System. Instead, a user only has the option of adding a cellular communicator to the panel. This is not a concern due to the outstanding performance and reliability of cellular communication. Learn more about the Simon XT.
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How Do I Add an Interlogix Simon XT to My Local WIFI?
The Simon XT cannot connect to a WIFI network. This is because there is currently no official WIFI card for the panel. Instead, Simon XT users should look into using cellular communication with their system. Cellular service will allow the system to access Alarm.com. Learn more about the Simon XT.
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