Frequently Asked Questions

How Do I Install/enroll A 5800PIR-RES to a L7000?
Learning sensors to the L5100 is simple, and once you do one, you can easily do them all very quickly. The 5800PIR-RES is the most popular motion sensor on the market.
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Can I be monitored if I Install Honeywell L5100 Myself?
Installing the L5100 yourself is very easy. And if you want it to be monitored, Alarm Grid can help you get it up and running.
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How do I enable/disable scheduling for ZWSTAT?
Notice your high end ZWSTAT thermostat doesn't have scheduling? Let us show you how to turn on and turn off scheduling in this FAQ!
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How do I wire a Honeywell ZWSTAT Thermostat?
Learn how to wire a Honeywell ZWSTAT Thermostat in this FAQ!
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Can I use a Honeywell Vista 20P, 15P w/ Total Connect?
Old Vista systems do not work with Total Connect 2.0, but it's easy to upgrade them.
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Is a Honeywell Tuxedo Touch a stand-alone alarm system?
We get asked a lot whether the TUX is a full security system or if it's something else. The answer is simple!
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Why Does ZWSTAT Reset to 85°F on L5100, Total Connect?
Is your ZWSTAT thermostat seemingly possessed and setting itself to odd times throughout the day? Read our FAQ for answers!
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Do I need an internet connection to use use the L5100?
The L5100 relies on different modes of communication to speak with Alarm Net. Get an explanation of whether you need an internet connection to use this system.
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Is Total Connect good for an apartment security system?
Find out if you should get Honeywell's Total Connect service for your apartment in this FAQ.
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How many cameras can you enroll in total connect?
How many cameras can you enroll in total connect?
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