Frequently Asked Questions
What Should I Do If There is an AC Power Loss?
AC power loss indicates that the panel is not receiving power from the electrical outlet. You should fix the problem if possible. Learn how to troubleshoot AC power loss.
What Should I Do If There is a Low Battery Trouble?
A low battery trouble is something you will probably encounter on your alarm panel or your wireless sensors at some point. Find out what to do if there is a low battery trouble.
Can I Add Additional Services to My Alarm.com Account?
Alarm.com allows you to add additional services to your Alarm.com account. This will let you use the service in additional ways. Learn how to expand upon your ADC account.
Can I Add Additional Services to My Total Connect 2.0 Account?
Total Connect 2.0 has various add-on services that are available to users. Adding additional services will increase the ways you can use TC2. Find out how to add services to TC2.
What is the Alarm.com Emergency Call Button?
Alarm.com offers an emergency call button that lets your loved one request help. It can be placed at a high-risk area, such as by a bathtub. Learn about the ADC Call Button.
What is the Alarm.com Chair Sensor?
You can use the Alarm.com Chair Sensor to check the activity of your loved one. Pairing it with the Alarm.com Wellness Platform is advised. Learn about the Alarm.com Chair Sensor.
What is the Alarm.com Bed Sensor?
You can use the Alarm.com Bed Sensor to monitor the activity of your loved one. It is great for use with the Alarm.com Wellness Platform. Learn about the Alarm.com Bed Sensor.
What Connection Does a Honeywell Home 6290W Use?
You will use a 4-wire connection when adding a 6290W Keypad to a VISTA System. The keypad will use panel terminals 4 thru 7. Learn how to add a 6290W Keypad to a VISTA Panel.
Will a Honeywell Home 6290W Work w/ a VISTA Alarm System?
A Honeywell Home 6290W needs to be connected with a VISTA Security Panel for basic operation. This is how the keypad gets its power and data. Learn about the 6290W Keypad.
Can a Honeywell Home 6290W be Connected to an Alarm Panel?
A Honeywell Home 6290W must be connected with an alarm control panel for basic functionality. This keypad is used with VISTA Systems. Learn about the Honeywell Home 6290W.
AC power loss indicates that the panel is not receiving power from the electrical outlet. You should fix the problem if possible. Learn how to troubleshoot AC power loss.
Added:
What Should I Do If There is a Low Battery Trouble?
A low battery trouble is something you will probably encounter on your alarm panel or your wireless sensors at some point. Find out what to do if there is a low battery trouble.
Added:
Can I Add Additional Services to My Alarm.com Account?
Alarm.com allows you to add additional services to your Alarm.com account. This will let you use the service in additional ways. Learn how to expand upon your ADC account.
Added:
Can I Add Additional Services to My Total Connect 2.0 Account?
Total Connect 2.0 has various add-on services that are available to users. Adding additional services will increase the ways you can use TC2. Find out how to add services to TC2.
Added:
What is the Alarm.com Emergency Call Button?
Alarm.com offers an emergency call button that lets your loved one request help. It can be placed at a high-risk area, such as by a bathtub. Learn about the ADC Call Button.
Added:
What is the Alarm.com Chair Sensor?
You can use the Alarm.com Chair Sensor to check the activity of your loved one. Pairing it with the Alarm.com Wellness Platform is advised. Learn about the Alarm.com Chair Sensor.
Added:
What is the Alarm.com Bed Sensor?
You can use the Alarm.com Bed Sensor to monitor the activity of your loved one. It is great for use with the Alarm.com Wellness Platform. Learn about the Alarm.com Bed Sensor.
Added:
What Connection Does a Honeywell Home 6290W Use?
You will use a 4-wire connection when adding a 6290W Keypad to a VISTA System. The keypad will use panel terminals 4 thru 7. Learn how to add a 6290W Keypad to a VISTA Panel.
Added:
Will a Honeywell Home 6290W Work w/ a VISTA Alarm System?
A Honeywell Home 6290W needs to be connected with a VISTA Security Panel for basic operation. This is how the keypad gets its power and data. Learn about the 6290W Keypad.
Added:
Can a Honeywell Home 6290W be Connected to an Alarm Panel?
A Honeywell Home 6290W must be connected with an alarm control panel for basic functionality. This keypad is used with VISTA Systems. Learn about the Honeywell Home 6290W.
Added: