Frequently Asked Questions

How Many Zones Does a VISTA 21iPLTE Have?
On a Honeywell Home VISTA 21iPLTE, you can have up to 64 zones. Of these zones, up to 56 can be wireless, and up to 48 can be hardwired. Learn about the VISTA 21iPLTE.
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Is There an LTE Communicator For a VISTA 21iPLTE Panel
The Honeywell Home VISTA 21iPLTE supports a single plug-in LTE cellular communicator. This is the LTE-21V. Learn about the VISTA 21iPLTE LTE Communicator.
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Can I Do Dual Path Monitoring on a Honeywell Home VISTA 21iPLTE?
The Honeywell Home VISTA 21iPLTE includes a built-in IP communicator. But you must add a separate cellular communicator if you want to do dual-path. Learn about the VISTA 21iPLTE.
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Can I Program My VISTA 21iPLTE To Use IP Only?
A VISTA 21iPLTE has a built-in IP communicator for connecting with AlarmNet360. Cellular backup is optional, but recommended. Learn about VISTA 21iPLTE Communication Paths.
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Can I Connect My VISTA-21iPLTE Panel to WIFI?
With an ethernet to WIFI converter, you can get your VISTA-21iPLTE connected to WIFI. You might also want to get cellular backup. Learn how to us a VISTA-21iPLTE with WIFI.
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Can I Use Alarm.com If My WIFI is Down?
Alarm.com requires that your system be set up with a cellular connection. As a result, you can still use Alarm.com if your WIFI is down. Learn about cellular backup.
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Can I Use Total Connect 2.0 If My WIFI is Down?
If you have a cellular communication path enabled for your system, then you can still use TC2 to control your system. Find out why having cellular backup is important.
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Why Am I Unable to Bypass Certain Sensors or Zones?
There are certain Zone Types that cannot be bypassed on a system. These include 24-Hour Zones and Temperature Zones. Find out why you cannot bypass certain sensors.
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Will a Silent Alarm Show Up On Total Connect 2.0?
Total Connect 2.0 treats a silent alarm exactly the same as a regular alarm. It is only the panel that will treat a silent alarm differently. Learn about silent alarms.
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Why Is The TC2 Mobile App Showing a Different Arming State Than My Panel?
When you arm/disarm from your panel, the signal has to be transmitted to TC2. A different arming state will be displayed if TC2 hasn't received the signal. Learn about TC2.
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