Frequently Asked Questions

How Can I Tell if My Keypad has an RF Receiver Built-in?
If you inherited an alarm system, you might not know if the keypad has a built-in wireless receiver. Find out the capabilities of your system keypad by following this guide.
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Can I Use More Than One Battery Pack in a Honeywell L3000?
The Honeywell L3000 actually has two ports for backup power. But you can only use one backup battery at a time with the system. Learn more about powering a Honeywell L3000.
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Can I Use More Than One Battery Pack in a Qolsys IQ Panel?
The IQ Panel system board only supports one battery pack. Using multiple battery packs with the system is impossible. Learn about the Qolsys IQ Panel and how it receives power.
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Can I Use More Than One Battery Pack in a Qolsys IQ Panel 2?
The Qolsys IQ Panel 2 only has one connector for supporting a backup battery. As a result, you can't add a second backup battery to the system. Learn more about the IQ Panel 2.
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Can I Update the Firmware On a Qolsys IQ Panel 2 Alarm System?
It is very easy to apply new firmware updates to a Qolsys IQ Panel 2. This is used for unlocking new features and functions. Learn how to firmware update the IQ Panel 2.
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Are There Security Systems Better Than the Honeywell L5210 and L7000 Alarm Systems?
The Honeywell Lyric Controller is basically an upgraded version of the Honeywell L5210 and Honeywell L7000 Systems. It is better in almost every way. Learn about Honeywell Panels.
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How Do I Backdoor Into Programming on a Honeywell VISTA System if I am Locked Out?
If you don't have your system's Installer Code, you may still be able to get in using the backdoor method. Learn how to get into programming on your Honeywell VISTA.
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Why Am I Not Receiving A Password Reset Email for My TC2 Account?
Resetting the password in TC2 requires that the correct information be entered when prompted. If incorrect info is entered, no reset email or text will appear. Learn to reset your password.
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IQ Panel 2 vs IQ Panel 2 Plus Alarm Systems?
The only difference between the IQ Panel 2 and the IQ Panel 2 Plus is that the Plus version has a PowerG card and possibly a different legacy card. Learn about these systems.
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How Do I Program the 2GIG SMKT3-345 to the Lyric Security System?
The 2GIG SMKT3-345 is enrolled with the Lyric by putting the panel in its enrollment mode and then activating the device's tamper switch three times. Learn about the SMKT3-345.
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