Frequently Asked Questions

Do Animals Set Off Outdoor Motion Detectors?
It is possible for an animal to set off an outdoor motion detector. For this reason, the sensitivity setting on an outdoor motion detector should be set low enough that it cannot be activated by animals. This can be done by adjusting the pulse count for the device. Continue reading to learn more.
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Which Outdoor Camera is Compatible w/ Alarm.com?
If you're looking for an outdoor camera that is compatible with the Alarm.com service, we recommend purchasing the ADC-V722W. This 1080P camera will provide tremendous functionality in an outdoor environment, and it is fully compatible with Alarm.com. Keep reading to learn more about the ADC-V722W.
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How Do I Open My 2GIG GC2 Security System?
To open up a 2GIG GC2 panel, you will need a flathead screwdriver. Lay the system face down, and use the screwdriver to release the latches that hold the back cover in place. Once both latches have been released, you can pull the back cover off. Learn more about opening up a GC2 system.
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How Long Does a House Alarm Sound For?
The alarm on a security system will sound for as long as the bell timeout is set for. Many panels feature separate timeout settings for fire alarms and burglary alarms. Most panels allow users to easily access these settings through the Installer menu. Learn more about bell timeout settings.
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Why Won't My Keyfob Disarm My 2GIG System After a Panic Alarm?
After a panic alarm has been activated on a 2GIG system, the system must be disarmed from the panel itself. This involves entering in the Master Code or any valid user code. For security purposes, disarming with a keyfob is not possible after a panic. Learn more about disarming a 2GIG system.
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Are Alarm Grid's Reviews Real?
All of the product reviews and company testimonials featured on the Alarm Grid website are 100% real. The same can be said for any reviews on third-party sites. We strive to provide an open door policy where customers are free to share their experiences with Alarm Grid. Keep reading to learn more.
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Can I Add Sensors to My Home Alarm on My Own?
Programming sensors to a home alarm system is a task that can be completed by an end user. To do this, the user will need to know the Installer Code for their system. This code will allow the user to access zone programming so that they can program a sensor. Learn more about adding sensors.
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What Kind of Security Systems are Compatible w/ Total Connect?
Total Connect is exclusively for use with Honeywell security systems. This includes any VISTA Panel, any LYNX Series Panel and the Lyric Controller. With Total Connect, you can arm and disarm your system, check the status of your sensors and control Z-Wave devices. Learn more about Total Connect.
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How Do I Add a Picture to a Honeywell L7000?
Users have no way to add pictures to a Honeywell LYNX Touch system, such as the L7000. Previously, this was done using the Total Connect service. However, Honeywell removed this capability, and now it is impossible to upload pictures to an L7000 panel. Learn more about pictures on the L7000.
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What Sensors Work with a Honeywell L5210 & L7000?
If you are using wireless sensors with a Honeywell L5210 or L7000, you will generally want to use sensors from the Honeywell 5800 Series. All of the 5800 Series sensors will work with these systems. You can also use a 5800C2W to use hardwired sensors if desired. Read on to learn more.
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