Frequently Asked Questions

Does a 5853 Glass Break Detector work with a 2GIG GC3?
All uni-directional Honeywell 5800 series transmitters are compatible with the 2GIG GC3, and this includes the 5853. Read on to see how to enable it.
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What Sensors Work on a VISTA-20P?
The Honeywell VISTA-20P is a wired alarm control panel but is also compatible with Honeywell 5800 series wireless devices. Learn compatibility details here.
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How Do I Get a 2GIG GC3 To See A High-Security 5834-4?
A 5834-4 is now set to High-Security mode from the factory, which will not work on a GC3. Read on to see how you can still use the 5834-4 with your 2GIG GC3.
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How Do I Install & enroll a 5800PIR-RES to a 2GIG GC3?
The 2GIG GC3 supports Honeywell 5800 wireless sensors, as well as most 2GIG wireless sensors. Learn how to install and enroll the 5800PIR-RES to the 2GIG GC3.
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How Do I Get an Alarm Permit in Jacksonville, FL?
If you are monitored by Alarm Grid in Jacksonville, FL, then follow this explanation to get permitted in the city.
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Will Curtain Movement Set off Infrared Motion Sensors?
Moving but otherwise inanimate objects, like curtains, in an empty room can activate an infrared motion sensor, causing a false alarm. Read on to find out why.
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How Can I Retrieve a Message From My VISTA 21iP Keypad?
Keypad messages are a feature of certain keypads, not of the Vista-21iP. Find out which keypads support the message feature, and how to retrieve messages.
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Should I Use Resistors on my VISTA 21iP?
When using hardwired zones, it is more secure and tamper proof to use End of Line Resistors to supervise zone wiring. Find out the pros and cons here.
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How Do I Program a 5800PIR-RES to a Lyric Gateway?
The 5800RES-PIR can only be added to the unit by an alarm company who is monitoring the Lyric Gateway. Learn how to program a 5800PIR-RES to the Lyric Gateway.
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What Size Resistors Work on a Honeywell 4219 Zone Expander?
The only resistors that can be used with a Honeywell 4219 Zone Expander is a 2K-ohm rated resistor. Learn why the resistor is used and how to install them.
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