DSC HS2128NK Frequently Asked Questions

Why Does My DSC Neo Show "Function Is Not Available"?
"Function is Not Available" is the DSC NEO's way of saying, "You can't enter programming now." This can occur for several reasons. Click here for full details.
Added:

How Do I Change the Installer Code on a DSC Neo Panel?
Enter programming mode using the existing Installer Code. Enter menu option 006, sub-menu 001. Enter the new Installer Code. Continue reading for full details.
Added:

How Do I Wire/Program a DSC NEO for Use With a COSMOD2W?
Connect COSMOD2W power to Aux (+) and PGM2. Connect the zone outputs to any two NEO zone inputs. Program zones for smoke and CO. Click for full details.
Added:

How Do I Troubleshoot a Communicator Trouble on a DSC NEO?
To troubleshoot a communicator issue between a DSC NEO and a TL880 communicator you will need a volt meter and this guide. Continue reading for full details.
Added:

How Do I Wire and Program a DSC PowerSeries NEO for 2-Wire Smokes?
The DSC PowerSeries NEO uses PGM2 to reset 2-wire smokes. Connect smoke negative to PGM2, connect smoke positive to Aux Positive. Keep reading for full details.
Added:

How Do I Power Cycle My Wired Alarm System?
Performing a power cycle reset of your wired alarm system is very easy! All you have to do is follow these simple steps. Learn to power cycle your wired security system.
Added:

How Do I Reset My Wired Alarm System?
A "reset" for an alarm system can refer to a factory reset or a power cycle reset. Each type of reset serves a different purpose. Learn to reset your wired alarm system.
Added:

How Do I Enroll a Z-Wave Device with a DSC PowerSeries Neo Panel?
For a DSC PowerSeries NEO, its Alarm.com Dual-Path Communicator doubles as a Z-Wave controller. Learn how to pair a Z-Wave device with your DSC PowerSeries NEO System.
Added:

How Do I Use the Alarm.com In-App Panic Feature?
The Alarm.com In-App Panic allows you to send an alert to the central station. Police, Fire, and Auxiliary Panics can be performed. Learn how to use the Alarm.com In-App Panic.
Added:

How Do I Program a Hardwired Zone to a DSC PowerSeries NEO?
A DSC PowerSeries NEO Panel will have on-board zones for adding hardwired sensors. A wired expansion module can also be used. Learn how to add a wired zone to the NEO.
Added: