Honeywell IPCAM-WI2 Frequently Asked Questions

Why Won't My Legacy IPCAM Work With Total Connect 2.0?
The only legacy IPCAM devices that can still be used with TC2 are the ones that were online to receive an update from Resideo. Find out why your legacy IPCAM won't work with TC2.
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How Do I Program an IPCAM-WI2?
Once you enroll an IPCAM-WI2 with Total Connect 2.0, there will be options for you to configure its settings. Learn how to add an IPCAM-WI2 Camera to Total Connect 2.0.
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Can Security Cameras Reduce Homeowner's Insurance?
Having alarm monitoring service can save homeowners a large amount of money in insurance costs. However, security cameras will generally not reduce insurance premiums. That being said, security cameras are still very useful for home security setups. Learn more about security cameras.
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Which is Better: Alarm.com or Total Connect?
Both Alarm.com and Total Connect are excellent interactive services. They are virtually equal in terms of quality and functionality. Total Connect is used exclusively with Honeywell systems, while Alarm.com is used with 2GIG and Qolsys systems. Continue reading to learn more about these platforms.
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How Do I Replace a Legacy Honeywell Security Camera?
Replacing a Honeywell security camera involves deleting the camera from your Total Connect account and then uninstalling it from its location. You can then mount the new camera, connect it to the internet and add it to Total Connect. Learn more about replacing a Honeywell security camera.
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What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
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How Do I Reset a Honeywell Camera to its Default Settings?
To reset a Honeywell camera to its default settings, press and hold the camera's reset button for 12 seconds. A paperclip may be required to access the button.
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How Do I Add a Honeywell IP Camera to Total Connect?
In order to add a Honeywell IP camera to Total Connect, you must contact your alarm company and have them add the camera to your Total Connect account.
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How Do I Turn On Total Connect Video?
To use Total Connect video, a user must contact their alarm monitoring company to activate the service. Any camera that the user wants to use must be online.
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How can I Save Video Clips from Total Connect 2.0?
Saving Video Events, to avoid the 7 Day Retention Period Limitation
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