IQ5 Hub with Verizon LTE Frequently Asked Questions
How Do I Add a PowerG Smoke Detector to the IQ5 Hub Panel?
Learn how to add a PowerG smoke detector to the IQ5 Hub. Enroll the PGP9976 or PG9936 via Auto Learn and configure it as a Smoke Detector type sensor.
How Do I Add a PowerG Smart Lock to the IQ5 Hub System?
Learn how to add the IQDLK-PGK-MB PowerG smart lock to the IQ5 Hub. Enroll it as a Security Sensor via Auto Learn and configure it in the Security Sensors menu.
How Do I Run a Daughter Cards Test on the IQ5 Hub Panel?
Learn how to run a Daughter Cards Test on the IQ5 Hub. Go to Advanced Settings, System Tests, then Daughter Cards Test to verify each installed expansion card.
What User Types Are Available on the IQ5 Hub Security System?
Learn about user code types on the IQ5 Hub. Dealer, Installer, Master, User, Guest, and Duress each provide a different access level for settings and arming.
How Do I Enable Screen Lock on the IQ5 Hub Security Panel?
Learn how to enable Screen Lock on the IQ5 Hub. Open the Settings Tray, touch Screen Lock, and set a 4-digit or 6-digit PIN to protect the panel screen.
How Do I Replace the Backup Battery in the IQ5 Hub Panel?
Learn how to replace the IQ5 Hub backup battery. Power down the panel, unplug the 6-pin connector, remove the old battery, and press the replacement into place.
How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?
Learn how to add a doorbell camera to the IQ5 Hub. Connect via Alarm.com and enable Live Answer in Video Settings for live panel doorbell notifications.
What Is the SmartStart Z-Wave Feature on the IQ5 Hub Panel?
Learn about SmartStart on the IQ5 Hub. SmartStart lets you pre-enroll Z-Wave devices by entering a DSK code before the device is powered on or installed.
How Do I Delete a Z-Wave Device From the IQ5 Hub Panel?
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
How Do I Add a Z-Wave Lock to the IQ5 Hub Security Panel?
Learn how to add a Z-Wave lock to the IQ5 Hub. Go to Advanced Settings, Installation, Devices, Z-Wave Devices, and use Add Device to include and name your lock.
Learn how to add a PowerG smoke detector to the IQ5 Hub. Enroll the PGP9976 or PG9936 via Auto Learn and configure it as a Smoke Detector type sensor.
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How Do I Add a PowerG Smart Lock to the IQ5 Hub System?
Learn how to add the IQDLK-PGK-MB PowerG smart lock to the IQ5 Hub. Enroll it as a Security Sensor via Auto Learn and configure it in the Security Sensors menu.
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How Do I Run a Daughter Cards Test on the IQ5 Hub Panel?
Learn how to run a Daughter Cards Test on the IQ5 Hub. Go to Advanced Settings, System Tests, then Daughter Cards Test to verify each installed expansion card.
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What User Types Are Available on the IQ5 Hub Security System?
Learn about user code types on the IQ5 Hub. Dealer, Installer, Master, User, Guest, and Duress each provide a different access level for settings and arming.
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How Do I Enable Screen Lock on the IQ5 Hub Security Panel?
Learn how to enable Screen Lock on the IQ5 Hub. Open the Settings Tray, touch Screen Lock, and set a 4-digit or 6-digit PIN to protect the panel screen.
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How Do I Replace the Backup Battery in the IQ5 Hub Panel?
Learn how to replace the IQ5 Hub backup battery. Power down the panel, unplug the 6-pin connector, remove the old battery, and press the replacement into place.
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How Do I Add a Doorbell Camera to the IQ5 Hub Security Panel?
Learn how to add a doorbell camera to the IQ5 Hub. Connect via Alarm.com and enable Live Answer in Video Settings for live panel doorbell notifications.
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What Is the SmartStart Z-Wave Feature on the IQ5 Hub Panel?
Learn about SmartStart on the IQ5 Hub. SmartStart lets you pre-enroll Z-Wave devices by entering a DSK code before the device is powered on or installed.
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How Do I Delete a Z-Wave Device From the IQ5 Hub Panel?
Learn how to delete a Z-Wave device from the IQ5 Hub. Use Clear Device for active devices or Delete Failed Device to remove unresponsive ones from the panel.
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How Do I Add a Z-Wave Lock to the IQ5 Hub Security Panel?
Learn how to add a Z-Wave lock to the IQ5 Hub. Go to Advanced Settings, Installation, Devices, Z-Wave Devices, and use Add Device to include and name your lock.
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