DIY Wired Security Systems Frequently Asked Questions

How Do Cellular Home Security Systems Work?
Cellular service is arguably the best way for a security system to send outbound communication signals. Find out more about cellular security systems and how they work.
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How Do I Arm My Alarm System?
The process for arming an alarm system differs between wireless and hardwired systems. Both system types follow a simple process. Learn how to arm your alarm system.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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Does a Honeywell 4219 Require a Relay?
The Honeywell 4219 Zone Expander connects directly with a Honeywell VISTA Panel to receive power. No power relay is required for the 4219. Learn more about the Honeywell 4219.
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How Do I Bypass a Zone Through Total Connect?
Users can bypass zones when arming their system through Total Connect. This can be done from the sensors menu on the main screen. Learn how to bypass zones through Total Connect.
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How do I determine if my SIM needs to be re-seated?
If a communicator is showing no signal where the signal should be good, or if all RSSI LEDs are flashing, the SIM may need to be reseated. Learn when a SIM re-seat may help.
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How do I add/remove text/email alerts in Total Connect?
Log into Total Connect 2.0 from a computer browser or the app. Go to Notifications > List. Enable or disable events as desired. Learn to control text/email alerts in Total Connect!
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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How Do I Remove a Non-Functioning Z-Wave Device from My Honeywell System?
When a Z-Wave device stops functioning, it can be removed from the controller by using the "Remove Failed" or "Fix All" feature. This feature will remove the device from the list of current devices when an exclusion can not be performed. Read on to learn more about removing failed nodes.
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