How Do I Add a 2GIG Door and Window Sensor to the IQ5 NS?

To add a 2GIG door and window sensor to the IQ5 NS, install the IQ QC0005-840 345 MHz daughter card first. Open the IQ Installer app and connect to the panel. Go to Installation, Devices, Security Sensors, select Auto Learn Sensor, touch Start Autolearn, and open the sensor to send a signal.

About the 2GIG-DW10-345

The IQ5 NS (available in AT&T LTE and Verizon LTE) is a screenless security system panel compatible with the 2GIG-DW10-345 door and window contact, a 345 MHz wireless surface-mount sensor. The IQ QC0005-840 345 MHz daughter card must be installed before enrollment. All enrollment is done through the IQ Installer app. The sensor body mounts on the door or window frame and the magnet mounts on the moving part.

Group 10 (Entry-Exit Normal Delay) gives entry delay for a main door. Group 12 provides a longer delay for garage entries. Group 13 (Instant Perimeter D/W) triggers instantly — use for windows and secondary doors. All 345 MHz door contacts use Loop 1 only. With a monitoring plan, every armed door event is reported to the central station.

Steps to Add the Door and Window Sensor

1. Open the IQ Installer app and connect to the IQ5 NS panel. The Configuration menu opens in the app.

IQ5 NS QR code scanned to connect the IQ Installer app

2. Navigate to Installation, then Devices, then Security Sensors. The Security Sensors menu opens.

IQ5 NS Devices menu in the IQ Installer app

3. Select Auto Learn Sensor and touch Start Autolearn. The panel enters listening mode for a 345 MHz signal.

IQ5 NS Auto Learn Sensor screen in the IQ Installer app

4. Open the door or window where the sensor is installed. Separating the sensor from the magnet sends a 345 MHz signal. The app displays the DL ID. Source shows SRF345. Leave Loop at Loop 1 — the only option for 345 MHz door contacts.

5. Touch OK, set Sensor Type to Door/Window, choose a Sensor Group and Name, then touch Save. Use Group 10 for a main entry door, Group 12 for longer delay, or Group 13 for windows and secondary doors. Enter a name like Back Door or Bedroom Window and touch Save.

IQ5 NS sensor configuration fields showing Door/Window type

After Adding the Sensor

Test after enrollment by opening and closing the door or window. The sensor is supervised — a lost connection generates a trouble condition. For a hidden flush installation, the 2GIG-DWR100-345 recessed contact mounts inside the door frame with no visible hardware. Add a monitoring plan for central station reporting at every entry point.

Adding the 2GIG-DW10-345 to your IQ5 NS gives you wireless door and window protection at every entry point managed through the IQ Installer app on the IQ5 NS. For help with door and window sensor enrollment or other configurations or other configurations on your IQ5 NS, contact the Alarm Grid support team. We are here Monday through Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website and chat with a live support agent.