Frequently Asked Questions

How Do I Connect the ADC-V522IR to a WIFI Network?
In order to use the ADC-V522IR with Alarm.com, you must connect it to the internet. Learn how to connect the ADC-V522IR to your local WIFI network.
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What is User 01 Assigned to on a Honeywell VISTA 21iP?
On a Honeywell VISTA 21iP, user slot 01 is assigned to the Installer Code. This code cannot be deleted from the system, but it can be edited. Learn about the VISTA 21iP Installer Code.
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Can I Update the Lyric Controller Through the USB Port?
Yes, the Lyric Controller can be updated through the USB port located on the bottom of the unit. Keep reading to learn about updating the Lyric Security System.
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What Does a 4GL Communicator Do in a Honeywell L7000?
The purpose of the 4GL, also called the 3GL, is to serve as a cellular communicator for a Honeywell L7000 System. Learn about the 4GL Communicator and the Honeywell L7000.
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Can I Add Sensors to My L7000?
The Honeywell L7000 works with 345 MHz wireless sensors. These can be added to the panel through system programming. Find out how to add sensors to your Honeywell L7000.
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How Do I Setup a Honeywell IPCAM-WOC1?
Setting up a Honeywell IPCAM-WOC1 requires mounting the camera, powering it on and successfully pairing it with a Total Connect 2.0 account. Learn how to setup the IPCAM-WOC1.
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What Does a 2GIG DW10 Look Like When It's Installed?
The 2GIG DW10 is a surface-mounted contact with a thin profile. When mounted on the outside of a white door or window, it can very easily go unnoticed. Learn about the 2GIG DW10.
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How Do I Change the Master Code on a Honeywell VISTA 20P?
The Master Code for a Honeywell VISTA 20P can be changed at any time using the appropriate keypad command. Find out how to change the Master Code for a VISTA-20P Alarm System.
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How Do I Remotely Control a T6 Pro Z-Wave Thermostat from an Android or iOS Phone?
Like all Z-Wave thermostats, the T6 Pro Z-Wave Thermostat can be controlled remotely through an interactive service platform like ADC or TC2. Learn about the Honeywell T6 Pro.
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How Do I Include the Honeywell T6 Z-Wave Thermostat with a Z-Wave Controller?
To include a T6 Z-Wave Thermostat, put the Z-Wave controller in its Z-Wave inclusion mode and activate the inclusion function on the T6. Learn how to pair a T6 Z-Wave Thermostat.
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