Frequently Asked Questions

Can I Get Notified by My VISTA When an Alarm is Set Off?
A user can choose to receive text and email alerts from Total Connect that will notify them whenever an alarm event occurs on their VISTA system. To do this, the VISTA system must first be set up with the Total Connect platform. An internet or cellular connection is needed to connect to the service.
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What Panels Does a GSMX4G Radio Work With?
A GSMX4G cellular communicator is designed for use with Honeywell VISTA panels, as well as the LYNX Plus L3000 system. The GSMX4G will provide the system with a 4G cellular connection using the AT&T cellular service, and it is fully compatible with the Total Connect 2.0 service provided by AlarmNet.
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How do I Enroll a Sensor on my LYNX L5210, L7000 or Lyric?
Enrolling a sensor on a Honeywell LYNX Touch or Lyric Controller can be done by accessing Zone Programming and then auto-enrolling the sensor with the panel.
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How does a Honeywell 5800PIR Work?
By using passive infrared (PIR) technology, the 5800PIR is able to detect the presence of intruders. The device is activated whenever a change in infrared energy is detected, signaling that an intruder is present. The pulse count of the 5800PIR can also be changed in order to adjust its sensitivity.
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What is the Difference Between an Installer Code & User Code on a Lyric Security System?
A user code on a Lyric security system is used for arming and disarming the panel, while the installer code is used for gaining access to system programming. The installer code can also be used to arm the panel. However, the installer code can only disarm the panel if it was the code used to arm it.
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How Many 5881s Can I Hook Up to My VISTA Wired Security System?
The Vista P series panels support only 1 wireless receiver. The standalone receivers come in three capacities, Low, Medium, and High. A Low receiver supports up to 8 zones, Medium supports up to 16, and High supports as many as the panel will allow. Choose your receiver based on the zones needed.
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What Is a Security Door Contact?
When attached to a door, a security contact will let the system know when the door has been opened. Both wireless and wired door contacts are available.
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Do I Need a 5881ENH on My VISTA Security System?
A VISTA security system will not require a 5881ENH, or any other type of wireless receiver, if only hard-wired sensors are going to be used with the panel.
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How Do I Register the GSM in My Honeywell Security System?
A GSM cellular communicator must be activated by the monitoring company that is providing service. The user will need a cellular monitoring plan to do this.
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What is the Best No-contract Alarm Company?
With our affordable monthly rates, outstanding service and technical support and non-restrictive policies, Alarm Grid is the best no-contract Alarm Company.
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