Frequently Asked Questions

Which Locks Work w/ a DSC Impassa?
Z-Wave locks can be enrolled with a DSC Impassa once an Alarm.com cellular communicator has been installed and activated with the panel. Find out which locks work with an Impassa.
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How Do I Enroll a Schlage Z-Wave Lock on a DSC Impassa?
Once an Alarm.com cellular module has been added to a DSC Impassa, the panel will be able to support Schlage Z-Wave locks. Learn how to enroll a Schlage Z-Wave lock to an Impassa.
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How Do I Turn a Wired Alarm System into a Wireless System?
By adding a wireless receiver, a user can use a wired system like a wireless one. The system's sensors will communicate with the panel wirelessly. Learn more about alarm systems.
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How Does a Recessed Door Contact Work?
A recessed door contact is inserted into the door and its frame so that it not visible from the outside. It works using a sensor and magnet. Learn about recessed door contacts.
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How Many Z-Wave Devices can be in a Total Connect 2.0 Scene?
Up to 10 Z-Wave devices can be included in a Total Connect 2.0 scene. A user can also create additional scenes for other Z-Wave devices. Learn more about smart home automation.
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How Do I Change the Battery in My Qolsys IQ Panel 2?
To change the IQ Panel 2 battery, the user must open the system and unplug and remove the old battery. The new battery can then be secured. Learn to change the IQ Panel 2 battery.
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Does the 5800PIR-RES Have a Camera or is it Just a Motion Detector?
The 5800PIR-RES is strictly a motion sensor, and it does not have a built-in camera. It will alert the security system upon detecting motion. Learn about the 5800PIR-RES.
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How Do I Reset the Fire Alarm on My Security System?
In most cases, disarming the system twice will reset the fire alarm and clear the display. The smoke detector must be free of smoke when doing this. Learn to reset the fire alarm.
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What is a Partition?
A partition is a separate section of an alarm system that can be controlled independently from other areas of the system. Learn how using partitions can benefit your system.
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What is the Range on a Qolsys Plus Security System?
The Qolsys IQ Panel 2 Plus System can use PowerG Sensors with a range of up to 2k feet. This can be extended using a wireless repeater. Find out the range of the IQ Panel 2 Plus.
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