Frequently Asked Questions

What is a Central Monitoring Station?
Any alarm system owner who wants 24/7 emergency dispatch must have their system connected with a central monitoring station. Learn about monitoring stations and how they work.
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Do I Have to Re-Program a VISTA System When I Replace the PROM Chip?
One of the best parts about upgrading a Honeywell VISTA System when replacing a PROM Chip is that you do not have to reprogram the system. Learn more about PROM Chip upgrades.
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How Do I Add Additional Keypads on a Honeywell L5000?
As a member of the LYNX Touch Series, the Honeywell L5000 can support a 5828 or 5828V. Its settings must be configured to match the panel. Learn how to add a keypad to an L5000.
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How Do I Add Additional Keypads on a Honeywell L5100?
The Honeywell L5100 can support the Honeywell 5828 and 5828V Keypads. The keypad settings must match the configuration of the panel. Learn how to add a keypad to the L5100.
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How Do I Add Additional Keypads on a Honeywell L5200?
A 5828 or 5828V Keypad can be paired with a Honeywell L5200 by setting the House ID and Panel Type on the Keypad to match the L5200 System. Learn how to add a keypad to a L5200.
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How Do I Set Up the Honeywell 5800C2W with a Lyric Controller?
Each wired zone should be physically connected to the 5800C2W. Once connected, each wired input should be learned into a wireless zone on the Lyric. Learn to use the 5800C2W.
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Which Control Panels are Compatible w/ a Honeywell VISTA 21iP?
As an alarm control panel, the Honeywell VISTA 21iP is not designed to work with other alarm control panels. However, multiple keypads can be added. Learn about the VISTA 21iP.
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How Do I Add a Qolsys IQ Remote To The IQ Panel 2 In Access Point Mode?
Turn on AP Mode in the Qolsys IQ Panel 2. Set the SSID and Password, and join the IQ Remote to this network. Finally, pair the IQ Remote with the Panel and verify operating range.
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How Do I Use the Smart Areas Feature on the 2GIG GC3?
The smart areas feature must be enabled before it can be used on the GC3. The option can then be accessed from the main screen. Learn about the smart areas feature for the GC3.
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Is there an LTE Communicator for VISTA 21iP Panels?
The Honeywell LTE-IA, LTE-IV LTE-XA, LTE-XV, LTEM-XA, and LTEM-XV are all LTE cellular communicators that will work with a Honeywell VISTA 21iP. Learn about these LTE modules.
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