Frequently Asked Questions

How Do Alarm Sensors Communicate?
The method that an alarm sensor uses to communicate with the panel varies depending upon the type of sensor. Common communication methods include a wireless RF signal, a hardwired connection and WIFI communication. Continue reading to learn more.
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How Do I Add a Cellular Module to a Lyric Controller?
The Lyric features an expansion slot on its side where a cellular module can be added. Within advanced settings, there is an option for installing a cellular communicator. Put the Lyric into this mode, and then insert the module into the slot. Keep reading to learn more about this Lyric add-on.
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Can I Connect a GC2 to Alexa?
The 2GIG GC2 system connects with Alexa through the user's Alarm.com account. The user will need to enable the Alarm.com Smart Home skill to use Alexa to control their GC2. From there, they must link their Alarm.com account information with the app. Learn how to control the GC2 using Alexa.
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If I Lose My Key Fob Can I Delete it from the System?
If your key fob becomes lost or stolen, you will be able to delete it from your security system. This will prevent the device from being used if it falls into the wrong hands. However, the process for deleting the key fob does vary between systems. Read on to learn how to delete a key fob.
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Can I Connect a GC3 to Alexa?
A 2GIG GC3 is able to connect with Alexa through the user's Alarm.com account. The Alarm.com Smart Home skill must be enabled through the Alexa app before the Alexa device will be able to control the GC3. The user will need to link their Alarm.com account with the app. Read on to learn more.
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Are Alarm Grid's Reviews Real?
All of the product reviews and company testimonials featured on the Alarm Grid website are 100% real. This is also true of reviews on third-party sites. Keep reading to learn more.
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How Do I Use the Microphone on a Honeywell Lyric C1?
The Honeywell Lyric C1 includes a built-in microphone for capturing audio. The device will automatically activate whenever the camera starts to record audio. The microphone must be enabled from Total Connect in order for it to function. Keep reading to learn more about the Lyric C1 microphone.
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How Do I Wire a 2W-B?
The 2W-B is a two wire, photoelectric smoke detector which can be wired in parallel to zone 1 on most Honeywell Vista panels. Because the 2W-B is a normally open, life safety device, an end of line resistor is required for proper operation and supervision. Learn how to wire the 2W-B here.
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What is the Default Installer Code for a Lynx Plus L3000?
Like many Honeywell systems, the default installer code on a Honeywell L3000 is 4112. While you can change the installer code, doing so is not necessary. This is because keeping the installer code on an L3000 at its default does not present a security risk. Read on to learn more about this code.
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DBCAM Vs. DBCAM-Trim
The Skybell Doorbell Camera comes in two different styles. There is the original round version, and a new rectangular version, which fits more easily onto a door frame. Though similar, there are some differences between these two models. Check out the specifications for each below.
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