Frequently Asked Questions

Can I Arm/Disarm a DSC Impassa From My Phone?
If a DSC Impassa is connected with Alarm.com, then a user will be able to arm and disarm their system from their phone. Discover more about the DSC Impassa and Alarm.com.
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Can I Use More than One Keypad On a DSC Impassa?
The DSC Impassa will support both the DSC WT5500 2-Way Wireless Keypad and the DSC WTK5504 2-Way Wireless TouchScreen Arming Station. Learn more about the Impassa keypad options.
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How Do I Get Remote Access to a DSC Impassa?
A user can remotely access a DSC Impassa that is linked with Alarm.com using the Alarm.com Mobile App on any Android or iOS device. Learn how to remotely access a DSC Impassa.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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Can a DSC Impassa Do Home Automation w/o Monitoring?
It is impossible to do home automation on a DSC Impassa without monitoring service. Z-Wave control is built into the cellular communicator. Learn more about home automation.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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