Frequently Asked Questions

Can I Make Alarm.com Work w/ Honeywell Alarm Systems?
Certain Honeywell Panels support System Enhancement Modules (SEM) that will allow them to be used with Alarm.com. Learn about the Alarm.com System Enhancement Modules.
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Dual-Path Communication vs Cellular Only
Dual-path communication for an alarm system refers to the practice of using IP communication with cellular as a backup. Find out how dual-path differs from cellular only.
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How Do I Exit the VISTA 21iP's Programming?
The [*99] command is used to exit programming on a VISTA 21iP. This command will allow you to re-enter programming later. Learn how to program a Honeywell VSITA 21iP.
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How Do I Install a DW10 Window/Door Alarm Sensor?
The 2GIG DW10 is installed by mounting the sensor on the door or window frame and the magnet on the moving portion of the door or window. Learn how to install a 2GIG DW10 Contact.
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How Do I Find My VISTA 21iP's Installer Code?
The only way to check the Installer Code for a VISTA 21iP is to access programming. Your can try the default IC of 4112 or backdoor into programming. Learn about the VISTA 21iP.
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Can I Change the Master Code Using the Installer Code on a Honeywell Lyric?
The Lyric System allows users to use the Installer Code to reset the Master Code to its default of 1234. They can then use that code to change the MC. Learn about the Lyric Panel.
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How Do I Get the Honeywell L5100 to Show a Slideshow?
If you have images uploaded to your Honeywell L5100, then you can use the slideshow feature. However, there is currently no way to upload new images. Learn about the this feature.
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Can I Create a Scene to Run Based on a Key Fob Button Press?
Smart home automation scenes can activate with key fob inputs, as long as the input is recognized as a unique zone. You will need a rule to trigger the scene. Learn about Z-Wave.
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How Can I Safely Remove an iControl from My Existing System?
The iControl Panel Interface Module is removed by disconnecting it from the panel and reconnecting the keypad to the panel. Learn to remove an iControl PIM from an alarm system.
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How Do I Program a Honeywell 5800COMBO to a Honeywell Lyric Controller?
The Honeywell 5800COMBO can use up to five wireless zones on a Lyric Security System. Learn how to program this combination smoke and carbon monoxide detection sensor.
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