Frequently Asked Questions

How Do I Disable Auto-Stay Arming on the Qolsys IQ Panel 2?
Auto-Stay Arming reverts the system to Arm Stay mode if no entry/exit zone is faulted during the exit delay period when Arming Away. Learn how to disable this feature on the IQ2.
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How Do I Disable Auto-Stay Arming on the Honeywell Lyric Alarm System?
A user might want to disable Auto-Stay Arming so that Arm Away mode activates even if they don't trigger an entry/exit zone. Learn how to disable Auto-Stay Arming on the Lyric.
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What is Auto-Stay Arming?
If a user sets their system to Arm Away but they don't activate an entry/exit zone, the system will use Auto-Stay Arming to revert to Arm Stay mode. Learn about Auto-Stay Arming.
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How Do I Connect a 2GIG Alarm System Transformer?
The 2GIG Systems use DC power. You must follow polarity when connecting the wire from the transformer to the panel. Learn how to connect a 2GIG system with its its transformer.
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What Sensors are Compatible with Total Connect?
A user can view any sensor through Total Connect after it has been programmed with the system. You may need to perform a panel sync to get it to appear. Learn about Total Connect.
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How Do I Set My Honeywell Alarm System When I Leave the House?
The standard practice when a user leaves their property is to set their alarm system to Arm Away mode. Learn how you can set your Honeywell Alarm System to Arm Away.
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How Do I Install a 2GIG DW20R-345?
To install a 2GIG DW20R-345 Recessed Contact, you must drill a 0.5 inch deep hole into the door and a 2.6 inch deep hole in the frame. Learn how to install a 2GIG DW20R-345.
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How Do I Add a Repeater to My 2GIG Wireless Alarm System?
A wireless repeater will allow you to extend the signal range of wireless sensors used with your 2GIG Wireless Alarm System. Learn about alarm system repeaters.
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What is an LT-Cable?
A Honeywell LT-Cable is a power cable that makes it easier for a user to connect their system to its plug-in transformer for reliable power. Learn about the Honeywell LT-Cable.
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Will the ADC-SVR122 Continue to Record Video if I Lose My Internet Connection?
An ADC-SVR122 will still capture and store recorded video if the internet goes out. However, you must maintain electrical power to the router. Learn about the ADC-SVR122.
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