Frequently Asked Questions

How Do I Enroll a Z-Wave Lock to My Qolsys IQ Panel 2?
A Z-Wave lock is learned-in with an IQ Panel 2 in the same way as any other Z-Wave device. Simply put the system into its Z-Wave inclusion mode, and activate the lock's inclusion function. The panel should recognize the lock and learn it in. Learn how to enroll a Z-Wave lock with an IQ Panel 2.
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2GIG SMKT3-345 vs Honeywell 5806W3
Both the 2GIG SMKT3-345 and the Honeywell 5806W3 are wireless life-safety devices. Both devices provide smoke detection, and both devices operate at 345 MHz. But only the SMKT3-345 offers heat and freeze detection as well. They also interface with different systems. Learn more about these devices.
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2GIG SMKT3-345 vs Honeywell 5808W3
The 2GIG SMKT3-345 and the Honeywell 5808W3 both operate at the 345 MHz wireless frequency. Both devices provide smoke and heat detection. Both the SMKT3-345 and the 5808W3 offer freeze detection capabilities as well. Learn more information about these two wireless smoke and heat detectors.
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Do Motion Detectors Work w/ an Interlogix Simon XTi or XTi-5?
If a motion detector operates at a wireless frequency of 319.5 MHz, then it can be used with the Interlogix Simon XTi and XTi-5 Alarm Systems. Most motion sensors are assigned a group type of either 17 or 20. Learn more about using motion sensors with an Interlogix Simon XTi or XTi-5.
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Will Interlogix/GE Sensors Work on an Interlogix Simon XTi or XTi-5?
Interlogix/GE Sensors send wireless signals at a frequency of 319.5 MHz. They will work with the Interlogix Simon XTi and XTi-5 Systems since they accept incoming wireless signals at this frequency. Learn more about which wireless sensors can be used with the Simon XTi and XTi-5 Systems.
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Can I Connect to the Interlogix Simon XTi or XTi-5 w/ an iPad?
An Interlogix Simon XTi or XTi-5 System can be controlled by an iPad through the Alarm.com Mobile App. This app can be downloaded for free from the Apple App Store. The system will need active cellular service to sync with Alarm.com. Learn how to use an iPad with a Simon XTi or XTi-5.
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How Long Does a Siren Sound on an Interlogix Simon XTi or XTi-5?
The siren on a Simon XTi or XTi-5 System will continue to sound until the siren timeout period expires. This can be set from anywhere between 2 minutes and 254 minutes. It can also be turned off to have the siren sound indefinitely. Learn how to adjust the Simon XTi and XTi-5 siren timeout.
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What Kind of Wire Do I Need to Use to Install a Qolsys IQ Panel 2?
The Qolsys IQ Panel 2 comes with a 5-foot wire that ends with a barrel connector. This barrel connector makes it very easy to connect to the panel. The other end connects to the transformer. A longer 18-gauge 2-conductor wire can also be used if desired. Learn more about powering an IQ Panel 2.
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Does the Interlogix Simon XT Support Partitions?
It is not possible to use multiple partitions with the Interlogix Simon XT. The panel can only provide support for one single partition that represents the entire system. There is also no way to set different access for different user codes. Learn more about the Interlogix Simon XT System.
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How Do I Reset an Interlogix Simon XTi or XTi-5 to Factory Defaults?
Resetting an Interlogix Simon XTi or XTi-5 System to factory default settings is accomplished by holding down the reset button while the system is powered on. The Alarm.com communicator must be removed while doing this. Learn how to reset a Simon XTi or XTi-5 System to factory default settings.
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