Frequently Asked Questions

What Happens to a DSC Impassa When the Internet Goes Down?
An internet outage will not affect a DSC Impassa. The system can only use a cellular connection or a phone line connection. Learn more about the DSC Impassa Alarm System.
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How Do I Add an External Keypad to a DSC Impassa?
A keypad can be added to an Impassa by activating the keypad's enrollment function while the panel is in its wireless enrollment mode Learn how to add a keypad to an Impassa.
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How Do I Connect an iPhone to a DSC Impassa?
A DSC Impassa that is connected with Alarm.com can be controlled using an iPhone. This is done with the Alarm.com Mobile App. Learn how to control a DSC Impassa with an iPhone.
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Does a DSC Impassa Chime When Doors are Opened?
A DSC Impassa can chime when entry/exit doors are opened. The chime function must be enabled on the system. Learn more about the chime function on the DSC Impassa System.
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Can I Connect to the DSC Impassa w/ an iPad?
An iPad can use the Alarm.com Mobile App to control a DSC Impassa. This app can be downloaded for free from the App Store. Learn how to use an iPad with the DSC Impassa.
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Can I Connect an iPhone to a DSC Impassa?
An iPhone can connect with a DSC Impassa using the Alarm.com service. The Alarm.com Mobile App must be downloaded from the Apple App Store. Learn more about the DSC Impassa.
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Can I Install a DSC Impassa Myself and Still Get Monitoring?
A DSC Impassa can certainly be self-installed. As long as it is working properly, a DIY monitoring company won't care who installed it. Find out more about the DSC Impassa.
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Can I Connect an Android Phone to a DSC Impassa?
An Android Phone can control a DSC Impassa using the Alarm.com Mobile App. This app is available for free download from the Google Play Store. Learn more about the DSC Impassa.
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How Do I Activate the Chime on a DSC Impassa?
Chime mode on a DSC Impassa can be toggled by either pressing and holding the "Chime" button for two seconds or entering the command [*] [4]. Learn more about the DSC Impassa.
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Does the DSC Impassa Support Partitions?
The DSC Impassa does not provide support for multiple partitions. A user will need a different alarm system to use partitions. Learn more about the DSC Impassa System.
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