Frequently Asked Questions

Does the DSC Impassa Support Partitions?
The DSC Impassa does not provide support for multiple partitions. A user will need a different alarm system to use partitions. Learn more about the DSC Impassa System.
Added:

Can I Arm/Disarm a DSC Impassa From My Phone?
If a DSC Impassa is connected with Alarm.com, then a user will be able to arm and disarm their system from their phone. Discover more about the DSC Impassa and Alarm.com.
Added:

Can I Use More than One Keypad On a DSC Impassa?
The DSC Impassa will support both the DSC WT5500 2-Way Wireless Keypad and the DSC WTK5504 2-Way Wireless TouchScreen Arming Station. Learn more about the Impassa keypad options.
Added:

How Do I Change the Volume of a DSC Impassa?
The volume menu on a DSC Impassa is accessed by pressing [*] [6] [Master Code]. The volume is then adjusted using the arrows. Find out how to adjust the volume on a DSC Impassa.
Added:

How Do I Get Remote Access to a DSC Impassa?
A user can remotely access a DSC Impassa that is linked with Alarm.com using the Alarm.com Mobile App on any Android or iOS device. Learn how to remotely access a DSC Impassa.
Added:

Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
Added:

How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
Added:

Can I Set Up WIFI as Primary & GSM as backup on a DSC Impassa?
The DSC Impassa cannot use WIFI, but it can use cellular. This is fine, as cellular service is both plenty fast and reliable. Learn more about cellular monitoring for the Impassa.
Added:

How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
Added:

How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
Added: