Frequently Asked Questions

Can I Set Up WIFI as Primary & GSM as backup on a DSC Impassa?
The DSC Impassa cannot use WIFI, but it can use cellular. This is fine, as cellular service is both plenty fast and reliable. Learn more about cellular monitoring for the Impassa.
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Is the DSC Impassa Compatible w/ Alarm.com?
The DSC Impassa will work with Alarm.com if a cellular communicator is installed with the system. The user will also need a cellular monitoring plan. Learn more about Alarm.com.
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How Do I Change the Volume of a DSC Impassa?
The volume menu on a DSC Impassa is accessed by pressing [*] [6] [Master Code]. The volume is then adjusted using the arrows. Find out how to adjust the volume on a DSC Impassa.
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How Do I Get Remote Access to a DSC Impassa?
A user can remotely access a DSC Impassa that is linked with Alarm.com using the Alarm.com Mobile App on any Android or iOS device. Learn how to remotely access a DSC Impassa.
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How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
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Can a DSC Impassa be Self-Monitored?
It is possible to do self-monitoring with a DSC Impassa. The system will need to be connected with Alarm.com to make this possible. Learn how to self-monitor a DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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How Do I Add a Wireless Zone to a DSC Impassa?
A wireless zone is added to a DSC Impassa by putting the panel into enrollment mode and then activating the sensor. Then configure the settings. Learn how to set up a DSC Impassa.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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