Frequently Asked Questions

Which Deadbolt Lock Is Compatible w/ an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems are capable of supporting almost any Z-Wave lock once a Z-Wave Controller has been added. The lock is paired with the system and included into the Z-Wave network. It can then be controlled using the Alarm.com service. Learn more about using Z-Wave door locks.
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How Do I Connect an Android to an Interlogix Simon XTi or XTi-5?
An Android device can control an Interlogix Simon XTi or XTi-5 using the Alarm.com Mobile App. This app is available for free download from the Google Play Store. The XTi or XTi-5 System will need to receive active cellular monitoring to do this. Learn more about the Alarm.com Mobile App.
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How Do I Reset an Interlogix Simon XTi or XTi-5 to Factory Defaults?
Resetting an Interlogix Simon XTi or XTi-5 System to factory default settings is accomplished by holding down the reset button while the system is powered on. The Alarm.com communicator must be removed while doing this. Learn how to reset a Simon XTi or XTi-5 System to factory default settings.
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How Do I Add Additional User Codes to an Interlogix Simon XTi or XTi-5?
The option for adding new user codes to an Interlogix Simon XTi or XTi-5 is found through system programming. The system's current Master Code is required to access this menu. Up to eight standard user codes can be added to the system. Learn more about user codes on the XTi and XTi-5.
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Can I Connect an Android Phone to an Interlogix Simon XTi or XTi-5?
The Interlogix Simon XTi and XTi-5 Systems can both be controlled and operated using an Android Phone. This is made possible using the Alarm.com Mobile App. A user can access their Alarm.com account through the mobile app to control their Simon System. Learn more about the Alarm.com Mobile App.
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How Do I Enroll a Z-Wave Lock to My Interlogix Simon XTi or XTi-5?
When enrolling a Z-Wave lock with a Simon XTi or XTi-5, the lock should first be cleared from the network. Then the lock can be learned-in by putting the system in Z-Wave inclusion mode and activating the inclusion function on the lock. Learn how to set up a Z-Wave lock with a Simon XTi or XTi-5.
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Will an Interlogix Simon XT Work w/ Google Home?
Google Home can link with an Interlogix Simon XT System through the Alarm.com service. The user's Alarm.com account login information is shared with the Google Home App so that the Google Home device can control the Simon XT System. Learn how to integrate a Simon XT System with Google Home.
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Can I Set Up WIFI as Primary & GSM as backup on an Interlogix Simon XTi or XTi-5?
The Simon XTi and XTi-5 Systems cannot connect to a WIFI network. This makes it impossible to use WIFI as a communication path. However, this is not a major concern, since cellular service is superior for alarm systems anyway. Learn more about cellular monitoring for a Simon XTi or XTi-5 System.
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How Do I Add a Key Fob to an Interlogix Simon XTi or XTi-5?
An Interlogix Micro Key Fob is added to a Simon XTi or XTi-5 System by first putting the panel into its learn mode. Then the top two buttons on the key fob are pressed to learn it in. The settings for the device must then be configured. Learn how to enroll a key fob with a Simon XTi or XTi-5.
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How Do I Add an External Keypad to an Interlogix Simon XTi or XTi-5?
The Interlogix Two-Way Talking Touch Screen Keypad can be enrolled with a Simon XTi or XTi-5 System much in the same way as any wireless sensor. The external keypad is automatically recognized by the system so that it can be enrolled. Learn how to add an external keypad to a Simon XTi or XTi-5.
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