Frequently Asked Questions

How Do I Change the Date or Time on an Interlogix Simon XT?
Setting the date and time on an Interlogix Simon XT is a very easy process. The options for adjusting the date and time can be accessed from the main screen of the system. You will need to know the system Master Code to change the date and time. Learn more about using an Interlogix Simon XT.
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Can I Connect an Android Phone to an Interlogix Simon XT?
An Android Phone can use the Alarm.com Mobile App to connect with an Interlogix Simon XT Alarm System. This app is available for free download from the Google Play Store. A user will need an Alarm.com account in order to access the server. Learn more about the Alarm.com Mobile App.
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Can I Connect to the Interlogix Simon XT w/ an iPad?
An iPad can use the Alarm.com Mobile App to connect with an Interlogix Simon XT Alarm System. This app is available for free download from the App Store. The Simon XT must have an active cellular communicator in order to sync with Alarm.com. Learn more about the Alarm.com Mobile App.
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Can I Install an Interlogix Simon XT Myself and Still Get Monitoring?
As long as your Interlogix Simon XT System can send outbound signals, it will be able to get monitoring service. If the alarm panel was installed correctly, then an alarm monitoring company can monitor the system. Learn more about the Interlogix Simon XT and alarm monitoring service.
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How Do I Add a Key Fob to an Interlogix Simon XT?
A key fob is enrolled with an Interlogix Simon XT through the System Programming Menu. With the system in its learn more, press and hold the top two buttons on the key fob. This will enroll it with the system. You must then adjust its settings. Learn more about using a key fob with a Simon XT.
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How Do I Connect an Android to an Interlogix Simon XT?
An Android device can use the Alarm.com Mobile App to connect with a Simon XT. The user will need to have an active Alarm.com account with a synced Simon XT System to do this. The panel must have cellular service to work with Alarm.com. Learn how to connect an Android device with a Simon XT.
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Will Interlogix/GE Sensors Work on an Interlogix Simon XT?
Interlogix/GE Sensors operate at a wireless frequency of 319.5 MHz. This is the same wireless frequency used by the Interlogix Simon XT System. This makes Interlogix/GE Sensors compatible with the Interlogix Simon XT System. Learn more about choosing sensors for an Interlogix Simon XT.
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What's the Best Place to Install 5800COMBO Smoke/CO Detectors?
There are several great locations for 5800COMBO devices. We recommend placing at least one of these devices on each floor of a building. Some great locations include sleeping areas and central locations. But they should be placed away from any vents or ducts. Learn more about the 5800COMBO.
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Honeywell 5809 vs 2GIG SMKT2-345
The 5809 and the SMKT2-345 are both life-safety devices designed to alert people to the presence of a fire. The SMKT2-345 can sense smoke and high temperatures, while the 5809 can only sense high temperatures. They are also manufactured by different companies. Learn more about these two devices.
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What's the Best Place to Install a Heat Detector?
There are certain applications in which using a standalone heat detector makes sense. This includes installations in environments that often feature smoke or dust that could potentially cause a false alarm on a smoke detector. Learn more about choosing a location for a heat detector.
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