Frequently Asked Questions

How Do I Replace a Keyfob on a 2GIG Go!Control?
Replacing a keyfob on a 2GIG GC2 requires you to access system programming and then change the serial number of the old keyfob to the new one. You will need to know the system installer code to do this. Continue reading to learn the entire process for replacing keyfob on a 2GIG GC2 system.
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Do I Need Monitoring if I Have Total Connect 2.0 or Alarm.com?
In order to use Total Connect 2.0 or Alarm.com, you will need to have a security panel that is actively monitored by an alarm monitoring company. Without monitoring service, you panel will not be able to connect with either of these services. Learn more about Total Connect 2.0 and Alarm.com.
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How Do I Program a Honeywell Vista-20P Alarm System?
Programming a Honeywell Vista-20P starts with accessing programming mode by entering in the installer code, followed by 800. Next, you will press the * key plus a field number, followed by an entry. Once you are finished, you can exit programming by pressing *99. Keep reading to learn more.
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How Do I Trip a 2GIG GB1 Glass Break Detector?
The 2GIG GB1 Glass Break Detector listens for both the "thud" of an object striking glass and the shattering sound of breaking glass. Hearing these two sounds together will cause the device to activate. A glass break simulator can imitate this sound and trip the sensor. Read on to learn more.
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What is the Best Alarm Keypad for a VISTA 20P?
When considering an alarm keypad for a Honeywell VISTA 20P, we recommend the 6160RF. The 6160RF is a great keypad that allows you to arm and disarm your system and make programming changes. It also conveniently includes a built-in wireless receiver. Keep reading to learn more about the 6160RF.
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Where Should I Install a Glass Break Sensor?
A glass break detector should be placed as close to a window or glass case as possible with no objects blocking its path. This will help to ensure that the device will activate in the event that the window or case is shattered. Learn more about glass break sensors and where to place them.
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How Do I Test the 5800COMBO?
When testing the Honeywell 5800COMBO, you will want to start by first contacting your alarm monitoring company and placing your system on test mode. Then, you can individually test the smoke/heat detection and the carbon monoxide detection for the device. Learn more about testing the 5800COMBO.
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How Do I Save Recordings from the IPCAM-WO?
You can access any recordings that were made by an IPCAM-WO IP Camera from the Events log on Total Connect. Once you have located the video that you want to save, click the download button for that video. Continue reading to learn more about saving video recordings from Total Connect.
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Is the Honeywell Lyric Z-Wave Compatible?
The Honeywell Lyric comes included with Z-Wave function. This allows the panel to sync with Z-Wave devices. These Z-Wave devices can be integrated into a user's home automation setup, and they can be controlled remotely using the Total Connect app. Learn more about Z-Wave on the Honeywell Lyric.
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What Window Sensors Work with Alarm.com?
Alarm.com will acknowledge any window sensor that has been set up with a properly synced panel. This includes both wireless and hardwired window sensors. You can use Alarm.com to view the current status of any window sensor that has been set up with the panel. Keep reading to learn more.
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