Frequently Asked Questions

How Do Alarm Sensors Communicate?
The method that an alarm sensor uses to communicate with the panel varies depending upon the type of sensor. Common communication methods include a wireless RF signal, a hardwired connection and WIFI communication. Continue reading to learn more.
Added:

How Do I Add a Cellular Module to a Lyric Controller?
The Lyric features an expansion slot on its side where a cellular module can be added. Within advanced settings, there is an option for installing a cellular communicator. Put the Lyric into this mode, and then insert the module into the slot. Keep reading to learn more about this Lyric add-on.
Added:

Can I Connect a GC2 to Alexa?
The 2GIG GC2 system connects with Alexa through the user's Alarm.com account. The user will need to enable the Alarm.com Smart Home skill to use Alexa to control their GC2. From there, they must link their Alarm.com account information with the app. Learn how to control the GC2 using Alexa.
Added:

How Do I Add a Key Fob Serial Number to a Honeywell L3000?
Adding a key fob serial number to a Honeywell L3000 is done through zone programming. Each button on a key fob will be assigned to its own individual zone on the L3000 system. Part of this process involves learning in the key fob using its unique serial number. Continue reading to learn more.
Added:

How Do I Install a Honeywell 951WG in a Door?
Installing a Honeywell 951WG involves drilling holes into both the door and its frame. The sensor and its magnet will be inserted into these holes for a discreet installation. You will typically splice a 2-conductor cable to the fixed wires from the 951WG.. Learn to install a 951WG contact.
Added:

Can I Add Sensors to My Home Alarm on My Own?
Programming sensors to a home alarm system is a task that can be completed by an end user. To do this, the user will need to know the Installer Code for their system. This code will allow the user to access zone programming so that they can program a sensor. Learn more about adding sensors.
Added:

Why Won't My Keyfob Disarm My 2GIG System After a Panic Alarm?
After a panic alarm has been activated on a 2GIG system, the system must be disarmed from the panel itself. This involves entering in the Master Code or any valid user code. For security purposes, disarming with a keyfob is not possible after a panic. Learn more about disarming a 2GIG system.
Added:

What Should I Replace My LYNX Plus L3000 Control Panel with?
If you are looking to upgrade from a Honeywell L3000 security panel, we recommend replacing it with a Honeywell Lyric Controller. The Lyric will offer a user-friendly experience, and it will function with all of the existing sensors that were programmed with the L3000. Learn more about the Lyric.
Added:

How Do I Prevent Pets from Setting off My Motion Detectors?
It can be very troubling when a pet sets off your motion detector. When this happens, it can cause costly false alarms and major inconveniences the end user. Luckily, most sensors can be adjusted to prevent this from happening. Learn how to prevent pets from setting off your motion detectors.
Added:

Do Animals Set Off Outdoor Motion Detectors?
It is possible for an animal to set off an outdoor motion detector. For this reason, the settings for the device should be optimized to ignore animals. Continue reading to learn more.
Added: