Frequently Asked Questions

How Do I Setup a Lyric Thermostat in My Total Connect Account?
To connect a Lyric Round Thermostat with Total Connect, you will first get the thermostat online and connect it with the Lyric App. You will then integrate your Lyric App account information into Total connect. The thermostat can then be synced with the Lyric Controller. Read on to learn more.
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What Wireless Sensors Can I Use with the Honeywell Lyric Controller?
When looking for a new wireless sensor for a Honeywell Lyric Controller, you will want to choose a 5800 Series sensor or a SiX Series sensor. Any of these sensors will work well with the Lyric Controller. Check out the Alarm Grid website to find great wireless sensors for the Lyric Controller.
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Can I Program My Alarm Using Just Total Connect 2.0?
Most alarm system programming is done at the panel and cannot be completed through the Total Connect 2.0 service. Total Connect 2.0 is mostly for interacting with your system once it has already been programmed, not for actually setting up the system. Read on to learn more about Total Connect.
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How Can I Get My Wireless Smokes to All Go Off at the Same Time?
To get all of your smoke detectors to go off when one smoke activates, you will need to use a feature called "One-Go-All-Go". Unfortunately, most wireless smokes do not support this feature. A notable exception is the Honeywell SiXSMOKE. Continue reading to learn more about wireless smokes.
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How Do I Use the Microphone on the Honeywell Lyric C2?
The Honeywell Lyric C2 comes with a built-in microphone for capturing audio. To use this function, you must enable the microphone on Total Connect. Once it has been enabled, the microphone will automatically begin recording whenever the camera is activated. Keep reading to learn more.
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Can I Program My Alarm Using Just Alarm.com?
The majority of panel programming cannot be conducted through Alarm.com. This includes enrolling new sensors and changing most settings Instead, most programming will need to be done on-site with the system itself. Learn more about Alarm.com and the features that it offers for security systems.
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How Long Does a Honeywell Siren Sound When it’s Activated?
The length of time that an activated Honeywell siren will sound for depends on the panel's bell timeout setting. Once this duration of time has passed, the siren will stop making noise. It is possible to set different bell timeouts for security sirens and fire sirens. Keep reading to learn more.
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Can I Connect a GC3 to Alexa?
A 2GIG GC3 is able to connect with Alexa through the user's Alarm.com account. The Alarm.com Smart Home skill must be enabled through the Alexa app before the Alexa device will be able to control the GC3. The user will need to link their Alarm.com account with the app. Read on to learn more.
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How Do I Add a Picture to a Honeywell L7000?
Users have no way to add pictures to a Honeywell LYNX Touch system, such as the L7000. Previously, this was done using the Total Connect service. However, Honeywell removed this capability, and now it is impossible to upload pictures to an L7000 panel. Learn more about pictures on the L7000.
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How Do I Setup the Slideshow on My Honeywell LYNX Touch?
The slideshow feature on a LYNX Touch will have a series of images appear on the panel's screen if the system is left idle for a predetermined period of time. To do this, you must have images uploaded to your LYNX Touch system. There is currently no way to upload new images. Read on to learn more.
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