Frequently Asked Questions

How do I enter walk test mode on my Lyric Gateway?
Learn how to enter walk test mode on the Lyric Gateway
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Can I Use the Lyric Gateway with a Honeywell VISTA Wired Security System?
Learn why a Lyric Gateway cannot be used with a Honeywell VISTA Wired Security System
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Does Alarm Grid Allow Financing With Affirm?
Alarm Grid allows its customers to pay for products with financing plans through Affirm. This helps make many of our products more affordable. Learn about our financing options.
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How Do I Flash Upgrade My 2GIG GC3 Alarm System?
To flash upgrade your 2GIG GC3, download the firmware, put it on a USB drive, and apply the firmware update to the panel. Learn how to upgrade the 2GIG GC3 firmware.
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What are the advantages of firmware version 3.0.1 on my 2GIG GC3?
Find out which new products are now compatible with the GC3 on version 3.0.1!
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Which Glassbreak Detectors are Compatible with the Lyric Controller?
Learn which Glassbreak Detectors are Compatible with the Lyric Controller
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What is a Loop on the Lyric Gateway
Learn about how loops work on the Lyric Gateway
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How Do I Install a CDMA Module Into My Lyric Gateway?
Installing the Lyric-CDMA into the Lyric Gateway.
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Which Communicators are Compatible with the Lyric Gateway?
Learn which communicators are compatible with the Lyric Gateway
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Can I Update The Revision On My VISTA 20P?
Find out if you can update the revision on a Vista-20P
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