Frequently Asked Questions

Qolsys IQ Fob vs IQ Fob-S
The Qolsys IQ Fob-S features "S-Line encryption", but the regular IQ Fob does not offer such security. The two keyfobs function exactly the same otherwise.
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Which Sensors are Compatible with 2GIG?
Many sensors are compatible with 2GIG security panels. In addition to the 2GIG brand of wireless sensors, Honeywell 5800 Series sensors can be used as well.
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How Do I Program an IQ Fob to a Qolsys IQ Panel 2?
An IQ FOB keyfob can be programmed to a Qolsys IQ Panel 2 by having it auto-learned with the panel. After doing this, it will function with the IQ Panel 2.
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Will the Central Station Call Me if I Disarm My Alarm just After a False Alarm?
There is a possibility, when you disarm immediately after a false alarm, that the central station will see the cancellation signal, and not call you. Read on!
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Why Won't My Honeywell L5200 Disarm?
The most common reason for an L5200 to not disarm is because the wrong user code is being entered. Check and make sure the correct code is being entered.
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How Do I Register the 3GL Cellular Module on an L5200?
To register the 3GL cellular module on an L5200, you must contact your alarm monitoring company and provide them with the MAC and CRC of the communicator.
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How Do I Replace a L5100's GSMVLP5-4G Cellular Module?
In order to replace a GSMVLP5-4G in an L5100, you will need to take out the old cellular communicator and then install and register the new communicator.
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How Do I Make My Honeywell L5200 Work w/ AlarmNet 360?
The Honeywell L5200 will need a communicator installed to be able to work with AlarmNet 360. The learn how an alarm company can register the panel, read on.
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Do Window/Door Sensors Work Over WIFI or Cellular?
Wireless door and window sensors do not communicate over WIFI or cellular. Instead, these devices communicate with a security system through an RF signal.
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How Do I Add an IPCAM-WO to Total Connect 2.0?
In order to add a IPCAM-WO to your Total Connect account, you will need to contact your alarm monitoring company and have them add the camera to your account.
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