Frequently Asked Questions

How Do I Arm & Disarm Using the Honeywell Home Tuxedo?
The Resideo Tuxedo is a wired touchscreen keypad for a Honeywell VISTA System. It is great for arming and disarming. Learn how to arm and disarm using a Tuxedo Touchscreen Keypad.
Added:

How Do I Properly Open the 2GIG GC3 or GC3e?
When opening up the 2GIG GC3 or GC3e, you do not need to remove the set screw entirely. Just loosen it enough to open the panel. Learn how to properly open the 2GIG GC3 or GC3e.
Added:

How Do I Reset a Honeywell IPCAM-WOC1 to Use On a Different TC2 Account?
One of the four dongles that leads from the back of the IPCAM-WOC1 is the reset switch. Press and hold this button to perform the reset. Learn how to factory reset a Honeywell IPCAM-WOC1.
Added:

How Do I Delete a Defective Z-Wave Device Locally at the 2GIG GC3 or GC3e?
If you find that there is a failed Z-Wave device on your GC3 or GC3e, then you may want to delete it. Learn how to delete a defective Z-Wave device locally at the GC3 or GC3e.
Added:

How Do I Power the TG-1 Express Using the Terminals On the Communicator?
If your RJ45 connector has had its extra wires cut, then you can use the TG-1 Express on-board terminals to supply current from the unit. Learn to set up TG-1 power connections.
Added:

How Do I Properly Close the Qolsys IQ Panel 2?
When closing the IQ Panel 2, line-up the upper tabs first. Then click the bottom tabs into place. Lastly, check and make sure the upper portion is secured. Learn to close the IQ2.
Added:

How Do I Set Up a Cellular Communicator in a 2GIG GC3e?
Adding a cellular communicator to your 2GIG GC3e will allow you to activate the system for monitoring service. Learn how to add a cellular communicator to your 2GIG GC3e System.
Added:

How Can I Tell if My Qolsys IQ Hardwire 16-F Supports EOLR Learning?
Qolsys IQ Hardwire 16-F units made in week 40 of 2019 and beyond support EOLR learning for resistor values from 1k to 10k. Learn how to check if your 16-F supports EOLR learning.
Added:

How Does Secure Arming Work On the IQ Panel 2 Plus?
When Secure Arming is enabled on the IQ Panel 2 Plus, a user must enter a valid code when they go to arm the system. Learn about the Secure Arming feature on the IQ Panel 2 Plus.
Added:

Why Did My IQ Panel 2 Exit Delay Increase After I Opened My Door?
The IQ Panel 2 uses a feature called Auto Exit Time Extension to automatically increase the Exit Delay if there are two (2) faults of Entry/Exit Zones during the Exit Delay Countdown. Learn about Auto Exit Time Extension.
Added: