2GIG GC3 Frequently Asked Questions

How Long Does a House Alarm Sound For?
The alarm on a security system will sound for as long as the bell timeout is set for. Many panels feature separate timeout settings for fire alarms and burglary alarms. Most panels allow users to easily access these settings through the Installer menu. Learn more about bell timeout settings.
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How Do I Replace a Keyfob on a 2GIG GC3?
To replace a keyfob on a 2GIG GC3 you must access keyfob programming, locate the old keyfob and change its serial number setting to reflect the new keyfob. You will need to know the installer code for the system to do this. Continue reading to learn how to replace a keyfob on the 2GIG GC3.
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Can I Connect a GC3 to Alexa?
A 2GIG GC3 is able to connect with Alexa through the user's Alarm.com account. The Alarm.com Smart Home skill must be enabled through the Alexa app before the Alexa device will be able to control the GC3. The user will need to link their Alarm.com account with the app. Read on to learn more.
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Why Won't My Keyfob Disarm My 2GIG System After a Panic Alarm?
After a panic alarm has been activated on a 2GIG system, the system must be disarmed from the panel itself. This involves entering in the Master Code or any valid user code. For security purposes, disarming with a keyfob is not possible after a panic. Learn more about disarming a 2GIG system.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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What Is the Difference Between 5800 Wireless Technology and Z-Wave?
Honeywell 5800 Series wireless sensors primarily consist of security and life-safety devices, while Z-Wave devices are generally for home automation purposes. Z-Wave devices can be controlled remotely using an interactive platform, such as Total Connect. This is not possible for 5800 Series devices.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What is the Best Long-Range, Wireless Indoor Motion Sensor?
For long-range motion detection, the best wireless indoor sensor is arguably the Honeywell 5800PIR-COM. By using its included long-range curtain lens, the device offers an impressive range of 100 by 20 feet. This makes it a great motion sensor for long, narrow areas that require complete protection.
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What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
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How Do I Control my 2GIG GC3 via WIFI?
In order to use WIFI connectivity with the 2GIG GC3, the panel must have the required Firmware Update installed. It can then connect with a WIFI network.
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