2GIG GC3 Frequently Asked Questions

What Is the Difference Between 5800 Wireless Technology and Z-Wave?
Honeywell 5800 Series wireless sensors primarily consist of security and life-safety devices, while Z-Wave devices are generally for home automation purposes. Z-Wave devices can be controlled remotely using an interactive platform, such as Total Connect. This is not possible for 5800 Series devices.
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How Do I Remotely Control a ZWSTAT from my Android or iOS Phone?
The ZWSTAT can be controlled remotely using either the Total Connect app or the Alarm.com app. You will use Total Connect if you have a Honeywell system. Alarm.com will be used if your system is a 2GIG or Qolsys model. You will need to have a monitoring plan that includes Total Connect or Alarm.com.
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How Do I Get My Alarm Company to Change My Installer Code?
Contacting your alarm company is not needed to change the Installer Code on your panel. An end user is able to change their own Installer Code, assuming they know their current Installer Code. However, simply leaving the Installer Code at its default is the best option for the majority of end users.
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What is the Best Long-Range, Wireless Indoor Motion Sensor?
For long-range motion detection, the best wireless indoor sensor is arguably the Honeywell 5800PIR-COM. By using its included long-range curtain lens, the device offers an impressive range of 100 by 20 feet. This makes it a great motion sensor for long, narrow areas that require complete protection.
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What's the Best No-Contract Security System with Cameras?
Any Honeywell, 2GIG, or Qolsys system with compatible cameras and the Alarm Grid Platinum plan can provide no-contract monitoring service, including video, for an affordable rate. 2GIG and Qolsys panels use the Alarm.com platform, while Honeywell uses the Total Connect platform.
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How Do I Control my 2GIG GC3 via WIFI?
In order to use WIFI connectivity with the 2GIG GC3, the panel must have the required Firmware Update installed. It can then connect with a WIFI network.
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How Do I Check the Firmware Version on My 2GIG GC3?
The current Firmware Version of your 2GIG GC3 system can be found under System Info And Usage which can be accessed from the home screen of the GC3 panel.
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Does 2GIG Have Crash & Smash protection?
All panels that are supported on the Alarm.com platform can be enabled with the Crash & Smash feature. This includes the 2GIG GC2 and GC3 security systems.
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How Do You Add a 2GIG DW20R to the 2GIG GC3?
A 2GIG DW20R sensor can be programmed into a 2GIG GC3 security system by accessing the wireless zones menu of the panel and then auto-enrolling the device.
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What is a Good 2GIG GC3 Compatible Deadbolt Lock?
The 2GIG GC3 is compatible with several Z-Wave door locks. Once the lock has been programmed with the GC3, it can be unlocked with any valid panel user code.
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