2GIG TS1 Frequently Asked Questions

Why Is My 2GIG TS1 Not Pairing With My GC2 or GC2e After a Firmware Update?
After making a firmware update on your 2GIG TS1, you may need to clear the keypad slot on the 2GIG GC2 and then reprogram the TS1 from scratch. Learn to troubleshoot a 2GIG TS1.
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What Devices are Used With a 2GIG XCVR2-345 Transceiver on a Go!Control GC2?
The 2GIG XCVR2-345 supports 2-way communication devices. These include the Go!Bridge IP Communicator, the TS1 Touchscreen Keypad, and the IMAGE1 Sensor. Learn about the XCVR2-345.
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How Do I Add a 2GIG TS1 Keypad On a 2GIG Go!Control?
Question 4 of the GC2 System Configuration Menu will let you enroll a keypad. You must install an XCVR2-345 Module inside the GC2 to use a TS1 Keypad. Learn to add a 2GIG TS1.
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How Do I Add Additional Keypads On a 2GIG Go!Control?
Question 4 of 2GIG Go!Control Programming is for enrolling new keypads. The system supports the 2GIG PAD1-345 and the 2GIG TS1. Learn how you can add a new keypad to a 2GIG GC2.
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Do 2GIG Keypads Need Firmware Updates?
The 2GIG SP1 and SP2 Touchscreen Keypads require that a 2GIG GC3 is running a high enough firmware version before they can be used. Learn all about the 2GIG Keypads.
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How Do You Connect a 2GIG TS1 Keypad with a 2GIG GC3 Panel?
The 2GIG TS1 wireless keypad is unable to connect with a 2GIG GC3 security panel. The 2GIG TS1 keypad is designed to be used with the 2GIG GC2 security panel.
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Can I add a 5828 keypad to the GoControl?
Learn if the 2GIG Go!Control panel supports the Honeywell 5828 wireless keypad
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2Gig GoControl vs Honeywell Vista 15P
Learn the differences and similarities between the 2Gig GoControl and the Honeywell Vista 15P
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Is there a 2Gig GoControl Graphical Touchscreen Keypad?
Learn more about the touchscreen wireless keypad for the 2GIG Go!Control alarm control panel
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Where should I place 2Gig GoControl?
Learn the best placement of your 2GIG GoControl alarm system
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