Honeywell VISTA-128BPTSIA Frequently Asked Questions

What Exactly is a Duress Code and a Verbal Duress Code?
When a user enters in a duress code or provides a verbal duress password, the central station operator will know to send immediate dispatch. Learn more about duress codes.
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How Does a Monitored Alarm System Work?
Any monitored system is able to send out signals that alert others to system events. This is usually done through a cellular or IP connection. Learn more about alarm systems.
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Do I Need a Phone Line for a Home Security System?
Thanks to IP and cellular connectivity, a user does not need a phone line for a home security system. Learn about the communication paths used with alarm systems.
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What is the Total Connect Platform?
Honeywell Systems are able to connect with an interactive service platform called Total Connect. This service is used for various system functions. Learn more about Total Connect.
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Why Am I receiving a "Duplicate User Code" Error in TC2?
You will receive a "Duplicate User Code" error if trying to enable partitions on a system with the same 4-digit code assigned to more than one user. Learn to deal with this error.
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How Do I Setup Partitioning On My Total Connect Account?
Existing Total Connect accounts will be prompted to "Enable Partitions". Choose "Configure Now" and follow the prompts. Learn to set up partitioning in Total Connect 2.0.
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Do I Need a 5881ENH on My VISTA Security System?
A VISTA security system will not require a 5881ENH, or any other type of wireless receiver, if only hard-wired sensors are going to be used with the panel.
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What Panels Support the Maintenance Feature on the 5808W3?
Any panel that supports 5800 Series wireless can support maintenance supervision on the 5808W3. Read on to see how this feature is enabled on each panel.
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How Do I Reset the Polling Loop Smoke Detector on a VISTA 128BPT?
The 5193SD and 5193SDT smoke detectors do not contain sounders. Because of this, a reset is not required after a fire alarm occurs on the Vista 128BPT.
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How do you power cycle a Honeywell VISTA?
Disconnect the positive leg of the battery. Find the plug-in transformer, unscrew it from the center of the outlet then unplug the transformer. Learn how to power cycle a Vista.
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