What Is the Default Master Code for the IQ5 NS Alarm Panel?
The default Master Code on the IQ5 NS is 1234. The Master Code provides access to User Management, WIFI configuration, and sensor customization through the IQ Installer app on your mobile device. Alarm Grid recommends changing this code immediately after installation to keep your system secure.
Before You Begin
The IQ5 NS (available in AT&T LTE and Verizon LTE versions) has no touchscreen. All user code management is handled through the IQ Installer app on your iOS or Android device. The default Master Code of 1234 is active from the moment the panel is first powered on. If you have not yet connected the IQ Installer app to your panel, see our guide on setting up the IQ5 NS with the IQ Installer app before proceeding.
The default Installer Code is 1111. Both the Master Code and Installer Code should be changed before the installation is considered complete. The IQ5 NS supports up to 242 user codes across all user types.
What the Master Code Does
The Master Code sits at the top of the end-user hierarchy on the IQ5 NS. It provides access to User Management, WIFI settings, sound customization, and full sensor configuration through the IQ Installer app. A Master Code user can create, edit, and delete other user codes on the system. The Master Code cannot be deleted, only changed.
User Code Hierarchy
| User Type | Access Level | Partition Access |
|---|---|---|
| Dealer | Full access to all settings. Can change itself, and any other user code, including the Installer Code. Has the ability to perform a Master Reset and edit the dealer's contact information. | All partitions |
| Installer | Full access to all settings. Can change itself and any lower-authority code but cannot see or change the Dealer Code. | All partitions |
| Master | Full access to all user-related features and settings, including WIFI setup, user management, and Sound settings. Can change sensor names, but cannot access any other sensor programming. There is only one System Admin code, which has the Master authority level. It sits in the User ID 1 slot. Additional codes can be added with the authority level of Master, but those codes cannot view or change the original System Admin code. Each secondary Master Code can view and change itself, and any secondary user with User, Guest, or Duress authority. | All partitions |
| User | Can arm and disarm the system. Sensor bypass is enabled or disabled on a per-user basis. | Assigned partition(s) only |
| Guest | Can arm and disarm the system. Sensor bypass is enabled or disabled on a per-user basis. | Assigned partition(s) only |
| Duress | Each partition has a dedicated Duress code. Disarms the system while silently sending a duress signal to the monitoring station. | Each partition has its own unique duress code |
6-Digit Code Mode
The IQ5 NS supports both 4-digit and 6-digit user codes. When 6-digit codes are enabled, the system automatically appends "00" to any existing 4-digit codes. This means the default Master Code of 1234 becomes 123400 in 6-digit mode if it has not been manually updated. If you enable 6-digit codes on the IQ5 NS through the IQ Installer app, make sure all users are notified of their updated code before they need to use it.
Changing the Default Master Code
To change the Master Code on the IQ5 NS, open the IQ Installer app on your mobile device and connect to the panel. Navigate to Configuration > User Management, select the Master user, and edit the code. Choose a code that is not easy to guess and avoid sequences like 1234 or repeated digits. Save the changes in the app to apply the new code to the panel.
The IQ5 NS works with PowerG sensors for encrypted two-way wireless communication and supports professional monitoring. Changing the Master Code is one of the first steps to protecting your complete security system after installation. For help with user codes or other configurations on your IQ5 NS, contact the Alarm Grid support team. We're here Monday - Friday from 9:00 AM - 8:00 PM Eastern Time. Email us at support@alarmgrid.com.
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