What is the Lyric Lock Feature for the Honeywell Lyric Controller?

The Lyric Lock feature for the Honeywell Lyric Controller prevents anyone from entering programming without a unique code that can only be obtained through AlarmNet360. The feature is used by some alarm dealers to prevent end-users from entering into programming and making changes.

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The Lyric Lock feature can only be enabled or disabled by an alarm monitoring company through AlarmNet360. Once the feature is enabled, you will be prompted to enter a Validation Code whenever you go to enter programming. This validation code can only be generated by your monitoring company. The Validation Code is only valid until midnight of the same day it is created. Once you enter the code, the system will connect with the AlarmNet360 Servers to verify that the code is correct. Once it does, you will be taken to the usual Lyric programming screen.

You will know that your system has Lyric Lock enabled because it will say YES under the Lyric Lock option after you enter your system's Installer Code.

There are a couple of reasons why a monitoring company may enable this feature. For one, they might not want their customers to get into programming. Instead, the customer would need to contact their company and have an installer come out to make system changes. The company can charge a service fee for this and make more money. The Lyric Lock feature also makes system takeovers more difficult. This is because you may need to get into programming to default the system and its alarm monitoring communicator in order to activate the system again. This will depend on what firmware revision the Lyric panel has.

At Alarm Grid, we never enable the Lyric Lock feature for our customers. This is because we want to empower our customers and allow them to make their own system changes whenever they would like. We believe that it should be as easy as possible to enter programming, and the Lyric Lock feature only makes it more difficult and time-consuming. Additionally, we want to give our customers the freedom to take their systems to different monitoring companies if they wish to do so. Remember, Alarm Grid is no-contract alarm monitoring, and you can always cancel your monitoring plan before your next billing cycle. Once your system has been released, you are free to take it to a new monitoring company.

Keep in mind that there is no way to "backdoor" a Lyric System to get into programming. You will always need your Installer Code if you want to get into Lyric Programming, regardless of whether the Lyric Lock feature is enabled or not. Therefore, we always recommend keeping the Installer Code for your Lyric System at its default value of 4112. Even if you lose that code, you can always look it up later. Keeping the Installer Code at its default does not present a security risk, as long as you do not arm the system using that code.

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