Which Tuxedo Keypads Support Total Connect 2.0?
All Tuxedo Keypads running at least Software Version 4.4.31 can support Total Connect 2.0 smart home automation. If the Tuxedo Touch is not running at least that Software, then it can only be used for arming/disarming and local Z-Wave control. WIFI models of the Tuxedo Touch can be updated.
Honeywell Alarm Panels communicate to a central station and to the Total Connect 2.0 Servers through an AlarmNet Communicator. The Tuxedo Touch Keypad itself is not an alarm communicator. Instead, it provides an internet path for the system's Z-wave devices. This allows the devices to be seen and controlled through Total Connect 2.0. Any Vista user who wants to be able to control Z-Wave devices remotely will need a communicator to provide a path for the panel. They will also need either a Tuxedo Touch or a Honeywell VAM to provide a path for the Z-Wave devices.
Getting a Tuxedo Touch to work with Total Connect 2.0 is necessary for performing any remote Z-Wave commands. By accessing Total Connect 2.0 through the mobile app or web browser, a user can send commands to their Tuxedo Touch. The Tuxedo Touch will then pass on these commands to the local Z-Wave devices as needed. If the Tuxedo Touch cannot be used with Total Connect 2.0, then there will be no way to control the Z-Wave devices remotely.
In order for a Tuxedo Touch to work with Total Connect 2.0, it must be running Software Version 4.4.31 or higher. You can check the Software Version by accessing the System Info Menu. To do this, choose the Settings icon in the bottom-left corner of the main screen. Then choose the System Info icon at the bottom. The Software Version will be displayed on the left side of the screen.
If you have a Tuxedo Touch WIFI, then you can update the Software Version if needed. This FAQ can help you complete the process. But if you have a non-WIFI version of the Tuxedo Touch, then there is no way to update the Software Version. In that case, you will need to replace the Tuxedo Touch with a newer model. If you aren't sure whether your Tuxedo Touch is WIFI or not, check the System Info Menu. A Tuxedo Touch WIFI will have a W in the Software Version. A non-WIFI model will have an L in the Software Version.
Additionally, the Tuxedo Touch is often confused with the Honeywell 6280 Keypad. This keypad does not offer smart home automation functionality. It does not connect to the internet, and it is not used with Total Connect 2.0. The easiest way to determine whether you have a Tuxedo Touch or a 6280 Keypad is to check whether or not the device has a CRC code. A Tuxedo will have a CRC code, while a 6280 will not. This information can also be conveniently found in the System Info Menu.
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