Monitored Home Security Systems Frequently Asked Questions

How Do I Run a Cellular LTE Test on the IQ5 Hub System?
Run a cellular LTE test on the IQ5 Hub by going to Settings, Advanced Settings, entering code 1111, then System Tests and Cellular Test. Select Start.
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What Is Quick Arm on the IQ5 Hub Alarm Security System?
Quick Arm on the IQ5 Hub arms the system without a user code. Secure Arming, which is disabled by default, must remain off for Quick Arm to function correctly.
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How Do I Check for Software Updates on the IQ5 Hub Panel?
Check for software updates on the IQ5 Hub by swiping down, selecting Settings, then Advanced Settings, entering code 1111, and choosing Upgrade Software.
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How Do I Answer a Doorbell Camera on the IQ5 Hub Panel?
Answer a doorbell camera call on the IQ5 Hub with the Live Answer feature. When someone rings the bell, a notification appears. Select Answer to see and talk.
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What Is the Default Master Code for the IQ5 Hub System?
The default Master Code on the IQ5 Hub is 1234. This code should be changed immediately after installation to protect your system from unauthorized access.
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What Is Two-Way Voice on the IQ5 Hub Alarm Security System?
Two-Way Voice on the Qolsys IQ5 Hub uses the panel built-in microphone and speakers to connect you live with your monitoring station when an alarm triggers.
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Which Battery Pack is Compatible with the 2GIG GC Touch Panel?
The 2GIG GC Touch uses the 2GIG-TOUCH-BATT, a Lithium Polymer 2500mAh battery. This backup battery sits inside the panel and recharges from the AC power.
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How Do I Find the IMEI Number on My IQ5 Hub Security Panel?
Learn how to find the IMEI number on the IQ5 Hub. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
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How Do I Find the IMEI Number on the IQ Panel 5 System?
Learn how to find the IMEI number on the IQ Panel 5. Check the back label, the original box, or navigate to Advanced Settings and touch About to locate it.
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How Do I Connect the IQ5 Hub Panel to My Home WIFI Network?
Learn how to connect the IQ5 Hub to your WIFI network. Navigate to Advanced Settings, select Wi-Fi, choose your network from the list, and enter your password.
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