Monitored Home Security Systems Frequently Asked Questions

Is the DSC Impassa Compatible w/ Alarm.com?
The DSC Impassa will work with Alarm.com if a cellular communicator is installed with the system. The user will also need a cellular monitoring plan. Learn more about Alarm.com.
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How Do I Connect an Android to a DSC Impassa?
To control a DSC Impassa using an Android Phone, you must use the Alarm.com Mobile App. The app can be downloaded for free from the Google Play Store. Learn more about Alarm.com.
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Does a DSC Impassa Chime When Doors are Opened?
A DSC Impassa can chime when entry/exit doors are opened. The chime function must be enabled on the system. Learn more about the chime function on the DSC Impassa System.
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Can I Connect to the DSC Impassa w/ an iPad?
An iPad can use the Alarm.com Mobile App to control a DSC Impassa. This app can be downloaded for free from the App Store. Learn how to use an iPad with the DSC Impassa.
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Can I Install a DSC Impassa Myself and Still Get Monitoring?
A DSC Impassa can certainly be self-installed. As long as it is working properly, a DIY monitoring company won't care who installed it. Find out more about the DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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