Monitored Home Security Systems Frequently Asked Questions

Can I Change the Volume of a Qolsys IQ Panel 2?
The volume for an IQ Panel 2 can be changed from within Advanced Settings. There are volume options for voices, chimes and media. Learn how to adjust the volume for an IQ Panel 2.
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How Do I Get Power to a DSC Impassa?
A DSC Impassa receives power from a plug-in AC transformer and a backup battery. A 2-conductor wire connects the transformer and the panel. Learn how to power a DSC Impassa.
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How Many Wireless Zones Are On a DSC Impassa?
The DSC Impassa provides support for 64 wireless zones. The system is designed to work with legacy DSC 433 MHz Sensors. Learn more about the DSC Impassa Alarm System.
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Will a DSC Impassa Work w/ Apple HomeKit?
A DSC Impassa cannot be set up to work with Apple Homekit. Apple has not made HomeKit compatible with Alarm.com. Learn more about the DSC Impassa and Apple Homekit.
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Will a DSC Impassa Work w/o a Phone Line?
If a DSC Impassa has an active cellular connection, it can receive monitoring service without a phone line. Find out how to provide monitoring for a DSC Impassa System.
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What Happens to a DSC Impassa When the Internet Goes Down?
An internet outage will not affect a DSC Impassa. The system can only use a cellular connection or a phone line connection. Learn more about the DSC Impassa Alarm System.
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How Do I Add an External Keypad to a DSC Impassa?
A keypad can be added to an Impassa by activating the keypad's enrollment function while the panel is in its wireless enrollment mode Learn how to add a keypad to an Impassa.
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How Do I Get Remote Access to a DSC Impassa?
A user can remotely access a DSC Impassa that is linked with Alarm.com using the Alarm.com Mobile App on any Android or iOS device. Learn how to remotely access a DSC Impassa.
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How Do I Connect an iPhone to a DSC Impassa?
A DSC Impassa that is connected with Alarm.com can be controlled using an iPhone. This is done with the Alarm.com Mobile App. Learn how to control a DSC Impassa with an iPhone.
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Can I Set Up WIFI as Primary & GSM as backup on a DSC Impassa?
The DSC Impassa cannot use WIFI, but it can use cellular. This is fine, as cellular service is both plenty fast and reliable. Learn more about cellular monitoring for the Impassa.
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