Monitored Home Security Systems Frequently Asked Questions

Is the DSC Impassa Compatible w/ Alarm.com?
The DSC Impassa will work with Alarm.com if a cellular communicator is installed with the system. The user will also need a cellular monitoring plan. Learn more about Alarm.com.
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Can I Install a DSC Impassa Myself and Still Get Monitoring?
A DSC Impassa can certainly be self-installed. As long as it is working properly, a DIY monitoring company won't care who installed it. Find out more about the DSC Impassa.
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Can I Connect to the DSC Impassa w/ an iPad?
An iPad can use the Alarm.com Mobile App to control a DSC Impassa. This app can be downloaded for free from the App Store. Learn how to use an iPad with the DSC Impassa.
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How Do I Add a DSC Impassa to My Local WIFI?
A DSC Impassa cannot connect with a WIFI network. Instead, we recommend using a cellular connection with the system. Learn about the possible communication paths for the Impassa.
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How Do I Connect a TG-1 Express to my Older Legacy Panel?
The Telguard TG-1 Express mounts near the panel. It connects to the power and phone terminals of the panel. Learn how to connect the TG-1 Express to a legacy panel.
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Will Total Connect Work w/ a DSC Impassa?
A DSC Impassa cannot be used with Total Connect. The Total Connect service is for Honeywell Panels only. But the DSC Impassa can access Alarm.com. Learn more about Alarm.com.
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Will Alarm.com Work w/ a DSC Impassa?
The DSC Impassa can access Alarm.com once a cellular communicator is installed and the system receives cellular monitoring. Find out how to connect a DSC Impassa to Alarm.com.
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Is the DSC Impassa Compatible w/ Total Connect?
The DSC Impassa cannot function with Total Connect. However, it will work with Alarm.com, which is a very similar service. Learn more about the DSC Impassa and Alarm.com.
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Will 2GIG Sensors Work On a DSC Impassa?
The DSC Impassa accepts wireless sensors that operate at 433 MHz. Since 2GIG Sensors operate at 345 MHz, they cannot be used. Find out which sensors will work with the Impassa.
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How Do I Change the Date or Time on a DSC Impassa?
The DSC Impassa features a special menu for setting the date and time. This menu can be accessed from the main screen. Find out how to change the Impassa date and time.
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