How Do I Add a Door Sensor on the IQ5 Hub Security Panel?

The IQ5 Hub supports PowerG wireless door sensors for monitoring entry and exit points around your home. Adding a wireless door sensor involves accessing the Installer menu, choosing between auto-learn or manual entry, and then configuring sensor details like type, group, name, and chime.

Before You Begin

The IQ5 Hub (available in AT&T LTE and Verizon LTE) supports up to 128 security sensors, including door and window contacts, motion detectors, and life safety devices. Before adding a new door sensor, make sure your DSC PGP9945E or other compatible PowerG+ door sensors are nearby and ready for enrollment. You will also need the Installer Code (default: 1111) to access the sensor programming menus.

The IQ5 Hub can also support legacy wireless sensors that operate on 319.5 MHz (legacy Qolsys and Interlogix sensors), 345 MHz (legacy Honeywell and 2GIG sensors), or 433 MHz (legacy DSC sensors), but only after the matching daughter card has been installed in the panel. Alarm Grid carries the correct card for each frequency, including the 319.5 MHz IQ Card, the 345 MHz IQ Card, and the 433 MHz IQ Card. Once the appropriate card is installed, you can enroll and program a legacy sensor the same way you would enroll a PowerG sensor.

The IQ5 Hub can also support wired door contacts if you add a DSC PG9WLSHW8. This device converts a hardwired contact into a wireless zone, so it gets added to the panel and programmed the same way as any other wireless sensor.

Adding a Door Sensor with Auto Learn

Auto Learn is the fastest way to add a door sensor to your security system. The panel listens for a sensor signal and automatically populates the sensor ID, ensuring accuracy and saving you from entering it manually.

1. Access Advanced Settings. Swipe down from the top of the screen. The Settings Tray appears showing volume, brightness controls, and quick access icons. Tap Settings, then tap Advanced Settings.
2. Enter a valid code. For sensor programming you will need to enter the current Installer Code. The default Installer code is 1111. Once you enter the current code, you will automatically advance to the Advanced Settings menu.
3. Access sensor programming. Tap Installation > Devices. The Devices menu shows all device management options, including Security Sensors, Z-Wave Devices, Bluetooth Devices, and IQ Remote settings.
4. Access Auto Learn. Touch SECURITY SENSORS, then select Auto Learn Sensor. The panel enters listening mode and waits for a sensor signal. There is no indication the panel is in Auto Learn until it hears from a compatible sensor. Then it displays the sensor's DL ID and asks if you want to add the sensor.
5. Activate the sensor. Trip the door sensor to send a signal. Open and close the door where the sensor is installed, or tamper the sensor by removing the cover. For some older PowerG door contacts, press and hold the enroll button on the sensor until the yellow LED flashes. The panel chimes and displays the sensor DL ID with a confirmation prompt.
6. Configure the sensor. Touch OK to confirm the sensor. The sensor configuration screen appears showing fields for Partition Name, Sensor Type, Sensor Group, Sensor Name, Chime Type, Voice Prompts, Bypass, Source, and Chime Function. Set the Sensor Type to Door/Window and choose Sensor Group 10 (Entry-Exit, Normal Delay) for a main entry door. The Sensor Group you choose depends on how the door is used. Some doors that are not used for entry and exit should be programmed with no delay for added security.
7. Select a Sensor Name from the preset list. Choose a descriptive name such as Front Door, Back Door, or Side Door. You can also create a Custom Description using the built-in keyboard for door locations not covered by the preset names.
8. Configure the remaining fields. Set the Chime Type to your preferred notification sound, enable or disable Voice Prompts, and assign a Partition if partitions are enabled on your system. The Source field automatically populates based on the sensor frequency detected during enrollment.
9. Touch Add New to complete enrollment. The sensor is saved and active on your IQ5 Hub. The panel returns to the auto-learn screen so you can continue adding sensors if needed.
10. Exit programming. When you've finished programming sensors, tap the House Icon at the bottom of the screen to exit programming and return to the panel's Home Screen.

Adding a Door Sensor Manually

If auto-learn does not detect your sensor, you can add it manually by entering the sensor DL ID found on the back of the device or on its packaging.

1. Access Add Sensor screen. Follow Steps 1 through 3 above. Instead of Auto Learn Sensor, choose Add Sensor. The manual sensor entry screen appears with fields for Sensor DL ID, Source, Partition, Sensor Type, and additional configuration options.
2. Select the appropriate Source. Choose PowerG, SRF319, SRF345, or SRF433 based on the frequency of the door sensor you are adding.
3. Enter Sensor DL ID. Touch the Sensor DL ID field and enter the code for your sensor. Type the DL code or Sensor ID printed on the sensor label, then touch Done. For S-Line 319 MHz sensors, you can also touch Scan QR Code to use the panel camera to read the code from the sensor packaging.
4. Set remaining fields. Set the Sensor Type to Door/Window, select the appropriate Sensor Group, choose a Sensor Name, set the Chime Type, and configure Voice Prompts and Bypass settings.
5. Touch Add New to save the sensor. The door sensor is enrolled and active on the system.
6. Exit programming. When you've finished programming, tap the House Icon at the bottom of the screen to exit programming and return to the Home Screen.

Tips

After adding your door sensor, verify it works by opening and closing the door while the system is disarmed. The IQ5 Hub displays the sensor status on the home screen and announces the zone with a chime or voice prompt if those features are enabled. Once your sensors are enrolled, pair the system with an Alarm.com account and a monitoring plan for remote access and professional monitoring capabilities.

Adding a door sensor to the Qolsys IQ5 Hub strengthens your perimeter protection with reliable wireless detection at every entry point. For help with sensor enrollment or other configurations on your IQ5 Hub, contact the Alarm Grid support team. We're here Monday - Friday from 9:00 AM to 8:00 PM Eastern Time. Email us at support@alarmgrid.com, call us at 888-818-7728, or visit our website to chat with a live support agent.