Frequently Asked Questions

How Much Can I Save on My Homeowner's Insurance by Owning a Security System?
A homeowner can expect to save 5% to 20% on their homeowner's insurance by owning a monitored security system. Find out how much you can save on homeowner's insurance.
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What are Microwave Motion Sensors?
A sensor that uses microwave radar signals to detect the presence of motion is called a microwave motion sensor. Learn more about microwave motion sensors and how they work.
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What is the Cancellation Fee for Alarm Grid?
Alarm Grid is no-contract and has no cancellation fees. Alarm Grid customers are free to terminate their service at any time. Find out more about Alarm Grid policies.
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How Do I Program a 5802WXT to My Wireless LYNX Touch Security System?
The 5802WXT is a single-button panic switch that can be auto-enrolled with a LYNX Touch through system programming. Learn how to program a Honeywell 5802WXT Wireless Panic Switch.
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What Kind of Battery Does Alarm Grid Use?
Alarm Grid equipment, systems and security sensors use many different types of batteries. Learn more about the batteries that are used with Alarm Grid equipment.
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Can a Thief Cut Tempered Glass with a Glass Cutter?
Tempered glass is a type of "safety glass" that will shatter into tiny crystals upon being cut. It cannot be cut with a simple glass cutter. Learn how to monitor tempered glass.
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What is an Interior Follower Zone?
When a zone is set to interior follower, it will trigger an alarm if the sensor is activated while the system is armed away. Learn more about the interior follower Response Type.
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What is Total Connect by Honeywell?
Honeywell's AlarmNet servers operate an interactive platform called Total Connect. This service can be accessed by an end user to control their system. Learn about Total Connect.
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Is Alexa Compatible with Z Wave?
If an Amazon Alexa device has been set up with a Z-Wave hub, then it will be compatible with any programmed Z-Wave smart home devices. Learn more about Amazon Alexa and Z-Wave.
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What is a Temporary Hold on a Honeywell Thermostat?
When a Honeywell Thermostat is in a temporary hold, it will temporarily maintain the set temperature until a specified time. Learn more about the temporary hold feature.
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