Frequently Asked Questions
How Do I View the Event History on the 2GIG GC Touch Panel?
To view the event history on the 2GIG GC Touch, tap the Events button (≡) in the bottom navigation bar. You can filter by Alarm, Arm/Disarm, Trouble, or Bypass.
How Do I Factory Reset the 2GIG GC Touch Alarm Panel?
Factory reset the 2GIG GC Touch through Settings and Equipment Management using the Installer Code. Options let you keep sensors and user codes. Learn more!
How Do I Connect the 2GIG GC Touch Panel to WIFI?
To connect the 2GIG GC Touch to WIFI start by tapping Settings. Enter the Installer or Master Code, enable WIFI, select the proper SSID, and enter credentials.
How Do I Replace the Battery in the 2GIG GC Touch?
To safely replace the backup battery in your 2GIG GC Touch panel, open the case, remove the existing battery and install the new one. Click here for details.
How Do I Install the 2GIG GC Touch Panel on the Wall?
Learn how to mount the 2GIG GC Touch security panel on a wall, from opening the case to fastening the back plate and restoring power for a clean installation.
What Sensors Are Compatible With the 2GIG GC Touch?
Learn which sensors work with the 2GIG GC Touch panel, including 345 megahertz sensors, eSeries encrypted sensors, and keyfobs for secure protection today.
How Do I Enroll Wireless Sensors With the VISTAH3?
Enroll wireless sensors on a VISTAH3 using a PROWLTOUCH/PROWLTOUCHC keypad or AlarmNet 360. Follow steps to learn PROSIX or 5800 devices, name zones, and test.
How Do I Connect a Communicator to a VISTAH3?
Connect a communicator to VISTAH3 by installing a cellular radio and/or a PROWIFI/PROWIFIZW module, then activating. Follow these steps to finish setup today.
How Do I Connect a VISTAH3 to the Internet?
Connect the VISTAH3 to internet by plugging in an Ethernet cable or adding a WIFI module. Follow these steps to get online and enable remote remote updates now.
How do I connect A VISTAH3 to WIFI?
First, install a PROWIFI or PROWIFIZW. Join your 2.4 GHz network, then run a communicator test. WIFI enables IP reporting, AN360 sync, and touchscreen features.
To view the event history on the 2GIG GC Touch, tap the Events button (≡) in the bottom navigation bar. You can filter by Alarm, Arm/Disarm, Trouble, or Bypass.
Added:
How Do I Factory Reset the 2GIG GC Touch Alarm Panel?
Factory reset the 2GIG GC Touch through Settings and Equipment Management using the Installer Code. Options let you keep sensors and user codes. Learn more!
Added:
How Do I Connect the 2GIG GC Touch Panel to WIFI?
To connect the 2GIG GC Touch to WIFI start by tapping Settings. Enter the Installer or Master Code, enable WIFI, select the proper SSID, and enter credentials.
Added:
How Do I Replace the Battery in the 2GIG GC Touch?
To safely replace the backup battery in your 2GIG GC Touch panel, open the case, remove the existing battery and install the new one. Click here for details.
Added:
How Do I Install the 2GIG GC Touch Panel on the Wall?
Learn how to mount the 2GIG GC Touch security panel on a wall, from opening the case to fastening the back plate and restoring power for a clean installation.
Added:
What Sensors Are Compatible With the 2GIG GC Touch?
Learn which sensors work with the 2GIG GC Touch panel, including 345 megahertz sensors, eSeries encrypted sensors, and keyfobs for secure protection today.
Added:
How Do I Enroll Wireless Sensors With the VISTAH3?
Enroll wireless sensors on a VISTAH3 using a PROWLTOUCH/PROWLTOUCHC keypad or AlarmNet 360. Follow steps to learn PROSIX or 5800 devices, name zones, and test.
Added:
How Do I Connect a Communicator to a VISTAH3?
Connect a communicator to VISTAH3 by installing a cellular radio and/or a PROWIFI/PROWIFIZW module, then activating. Follow these steps to finish setup today.
Added:
How Do I Connect a VISTAH3 to the Internet?
Connect the VISTAH3 to internet by plugging in an Ethernet cable or adding a WIFI module. Follow these steps to get online and enable remote remote updates now.
Added:
How do I connect A VISTAH3 to WIFI?
First, install a PROWIFI or PROWIFIZW. Join your 2.4 GHz network, then run a communicator test. WIFI enables IP reporting, AN360 sync, and touchscreen features.
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