Frequently Asked Questions

How Do I Mount the ADC-V721W?
To mount the ADC-V721W, hold the mounting plate in the location where the camera will go. Then mark the location of the two holes to drill. Next, drill the two holes, along with a center hole for the cable. Finally, screw in the mounting plate, and attach the camera. Learn more about the ADC-V721W.
Added:

Which Glass Break Sensors Work w/ ADT Security Systems?
ADT equipment is often comparable to that of Honeywell. In fact, many ADT sensors are simply re-branded Honeywell sensors. For that reason, Honeywell glass break sensors will often work with ADT alarm systems. Learn more about which glass break sensors are compatible with ADT security panels.
Added:

Which Systems Can Alarm Grid Take Over?
Alarm Grid will support any alarm system that we can take over. To take over a system, the user may need to know the panel's Installer Code and/or Master Code. In some situations, the user will need to replace the system's communicator. Learn more about what systems we can take over.
Added:

What Does an Alarm Do?
An alarm tells the system to send out a distress signal to a central monitoring station and/or the end user. This allows for emergency help to be requested as quickly as possible. The type of alarm that occurs depends on the Response Type for the zone. Learn more about the function of alarms.
Added:

How Do I Wire a POTS Line to My Security System?
To wire a POTS line to a security system, the incoming phone line will connect to an RJ jack. The RJ jack is then connected with the alarm panel and the on-site landline phones. Check the terminals when wiring. The panel must support POTS service to do this. Learn more about wiring a POTS line.
Added:

Are Glass Break Sensors Effective?
Glass break sensors are very effective in detecting the sound of breaking glass. These devices are very reliable when it comes to monitoring windows and protective glass casings. The dual-frequency detection process also prevents false alarms. Learn more about glass break sensors and how they work.
Added:

Honeywell 5800COMBO vs Honeywell 5809
The 5800COMBO and the 5809 are both wireless fire sensors from Honeywell. The 5809 is for heat detection only, while the 5800COMBO is used for heat, smoke and carbon monoxide detection. Both sensors will interface with the same alarm systems. Learn more about these life-safety sensors.
Added:

How Does a Door/Window Alarm Sensor Actually Work?
Most door and window sensors work in the same manner. These devices consist of both a sensor and a magnet. When the door or window opens, the magnet will become separated from the sensor. This will cause the sensor to send a signal to the security system. Learn more about door and window sensors.
Added:

How Do I Use the Microphone on the IPCAM-WO?
A microphone is not included on the IPCAM-WO Total Connect Camera. There is also no way to add a microphone to the device. In other words, the device has no audio recording capabilities. But there are some other Honeywell Cameras that have audio capabilities. Learn more about TC Cameras.
Added:

How Do I Put the 2GIG GC2 Into Learn Mode?
Learn mode for the 2GIG GC2 is accessed through the system configurations menu. This mode is used to auto-enroll wireless sensors with the GC2 panel. By activating a sensor while the panel is in this mode, it can be learned-in automatically. Discover more about learn mode for a 2GIG GC2.
Added: